I encountered issue when try to remove safeboot and give Error EE020007 Not enough space for disk information at 52%.
The decryption stop halfway and unable to boot into window or safeboot.
By using the EETech standalone cd and checked the disk information giving ERROR: Disk information not available.
when try to remove EE again it say no active encryption are found.
We are using Safeboot v6
What are the step i should do?
are you sure this is the error you got during decryption? Usually this error is only seen when creating the PBFS - do you have screen shots, or other evidence?
How were you decrypting? Through EEO, or EETech etc?
What was the original problem you were trying to solve?
the photo i snaped when getting the error.
I was removing the EE from the PC to do data retrival.
Can i do a disk information repair then continue with "Remove EE" action?
did you boot off a USB stick by any chance? If so Disk0 is the usb stick, not the hard disk.
Is your disk information still valid? If so what are the reported regions?
The disk information is unavailable atm.
Im using the cd to boot and that the only harddisk in the system.
Should i proceed to repair disk information? Coz it prompt me some warning before proceeding.
I would take an image of the drive first, then yes you can attempt a repair.
You probably need to involve your platinum support person at this stage though.
the repair disk infomation doesnt work, still show as disk information is not available.
anything that i could do now?
ok so you should really have removed it by pushing another policy, not by starting EETech.
I guess all you can do now is use the workspace to find the limit of encryption, then decrypt the remainder of the drive using the force decrpyt function.