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Endpoint Login will not Display through VGA/DVI

We are currently using Endpoint Encryption on our laptops and when we dock them, it will not display on the monitors.  Our users have to open the laptop to put in their encryption credentials.  Before we upgraded we were able to get it to display through VGA, but never through DVI.  After the upgrade, those that were migrated are able to still be dsiplayed through VGA , but new laptops will not display through VGA.  Is there something we are missing in order to get this to display through DVI, or even through VGA for the new users who are having to use the work around?

Thanks!

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