I have installed Endpoint Encryption in ePO 4.5.0 753 following the McAfee knowledgebase instructions and have deployed the agent to the laptop that I am using to test which is a Lenovo ThinkPad T61 running Windows 7 64 bit, the agent is version 126.96.36.1999.
The issue I am having is that the Endpoint Encryption system state remains at Inactive with No Volume Information.
I have followed the deployment instructions very carefully and everything appears to be correct in ePO.
Please can anyone advise what steps I can take to resolve this issue.
Is that your first EEPC v6 installation? Or you have deployed few clients already and this is the first one not working?
If this is your first one, I suggest to recheck all of the steps. Did you perform ASCI?
Well, the first system deploy perfectly....then I deployed 5 more. Two of which were perfect 3 others status are decrypted but active...Run many ACSI's all have the same policies all have users assigned....
I seem to have the exactly the same problem. I have checked through the logs, there are no ERRORS and no WARNINGS.
However I seem to have this particular line repeated over and over:
2010-4-28 6:0:5,549 INFO EpoPlugin No policy enforcement required.. Waiting until next ASCI
What does it mean by "no policy enforcement required"?
I have created users, added them and my settings for bootup are set Automatic (ie no preboot authentication required). I have gone through all known KBs still no luck.
Any solutions out there will be highly appreciated.