cancel
Showing results for 
Search instead for 
Did you mean: 

Encryption - not encrypting second hard drive

I am have a Dell 7710 laptop.  The user added a second hard drive - Samsung SDD 950 Pro 512 GB.  Encryption is having issues encrypting this second hard drive.  I am getting the following error: 0xEE0700001 bios call error.  I have research this error online McAfee knowledge center.  I cannot find anything in reference to this error.  Any help would be greatly appreciated.

1 Reply

Re: Encryption - not encrypting second hard drive

HI. Have you tried to wipe the disk and create a partition using the Microsoft Diskpart tool.

Had a similar issue and had to run Diskpart. Try the following

1. Open a Windows command prompt.

2. Type the diskpart and press ENTER:

3. Type the list disk and press ENTER. Make a note of the disk you need to clear, which will normally be Disk 1. This example uses Disk 1.

4. Type the following commands in sequence and press ENTER after each one:

     select disk 1

     clean

     create partition primary

     select partition 1

     format fs=NTFS quick

     assign

    Exit

5. Close the command prompt window.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community