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Level 7

Encryption error

My McAfee has decided to no longer pre-populate my user name when the
laptop starts. Previously I would just have to enter my password and windows
would start.

Now it wants a user name and no matter what I try – it does not
work.  If I try with user name I have to ring IT support to get me into windows as it locks
me out!

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1 Reply
Level 21

Re: Encryption error

This sounds like a question you need to ask your own IT department - whether the previous user name is displayed or not is a setting they can manage. They may have removed your account from that machine.

This is not something that the community is going to be able to help you with - it's your IT team that can assist.