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kpadmaja
Level 7

EPEPC has been corrupted (Error 92h)

Hi

I tried to start my system and I am receiving an error that the EPEPC has been corrupted.

I had not performed any defrangmentation or anything.

I am not able to start the windows.

Can you pleae let me know, if it will cause any data loss. Will I be able to recover Data from my hard disk

Thanks Again

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9 Replies
kpadmaja
Level 7

Re: EPEPC has been corrupted (Error 92h)

The operating system is windows 7

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Hayton
Level 17

Re: EPEPC has been corrupted (Error 92h)

You posted this in the Consumer section but the issue is one of endpoint encryption (ePO or EEM) so I've moved the question to Business / Data Protection / Encryption: ePO Managed. One of the moderators there will move it to the correct section if this is not ePO.

This question has been asked before and there are other threads where you may find the answer. See for example https://community.mcafee.com/thread/48624 and https://community.mcafee.com/message/242292#242292

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dwebb
Level 12

Re: EPEPC has been corrupted (Error 92h)

Please use EETech to emergency boot the system, as per the documentation.

This error means that one of the protected files has been corrupted, usually because of a defragmentation activity.

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kpadmaja
Level 7

Re: EPEPC has been corrupted (Error 92h)

Hi, I have not performed any defragmentation.

Will I be able to recover the data when I use EETech?

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SafeBoot
Level 21

Re: EPEPC has been corrupted (Error 92h)

You need to speak to your local IT team - they will be able to assist you.

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kpadmaja
Level 7

Re: EPEPC has been corrupted (Error 92h)

Do you have any local IT Team that can help me with this issue.

Message was edited by: kpadmaja on 1/27/14 12:01:34 PM CST
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SafeBoot
Level 21

Re: EPEPC has been corrupted (Error 92h)

You misunderstand - you need to be working with your company IT team - they should be able to help you.

If you are using EEPC, then you must have it through your company?

Or, are you using Drive Encryption for HP ProtectTools which you got with a HP laptop?

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kpadmaja
Level 7

Re: EPEPC has been corrupted (Error 92h)

The company IT team are not able to help me on this issue, all they said they do is a re-image.

But I need some importatn files.

Can you please help me with my options

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SafeBoot
Level 21

Re: EPEPC has been corrupted (Error 92h)

Unfortuantely there is none - your company maintain the keys to your machine. It can only be fixed with their assistance.

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