I'm trying to use EETech to do a manual removal (related to https://community.mcafee.com/message/197598)
I've been instructed to do a Remove EE by our support which failed- hung (seen this a few times) so I've restarted and reloaded EEtech to do a force decrypt- using WinPEv3 EETech v6 disk but now its asking for the Code of the Day for 14th July 2011 i.e - Tomorrow!!!! (BIOS still says 13th)
I have seen this before and have had to leave it until the next day so it asks for the correct day.
Can anyone explain why this happens and how to get it back to asking for todays code? Its a bit of an issue if i can't start decrypting today and have to wait until tomorrow.
JaneMessage was edited by: jmcleish on 7/13/11 10:20:51 AM CDT
I have also seen this happen and did the same thing, just waited until the next day. Not much of a problem until we're in an emergency data recovery situation and can't recover.
Yes- i agree, its a real problem if you have a machine early in the morning then say i can't even start decrypting it until tomorrow- especially if its one of the Executives' machines!!
I've noticed this after booting into EETech a couple of times. First time it would be fine, but for example, if you run Remove EE and it hangs/fails the you restart into EETech then it comes up with tomorrows date.
The utility that generates the Tech 'code of the day' (whether you run this yourself or 'phone in' for the code) can be parameterised with the date you want the code for - so just ask for the code for the relevant date.
What utility are you running to generate the "code of the day"? I thought the only way to get the COD was to go through the Service Portal or phone into McAfee.
Ignore that if 'phone in' is the only mechanism (I was led to believe there is a utility that is shipped with later versions of 5 - but I don't know this for sure).
EETech stand-alone uses the BIOS clock, EETech runinng in WinPE will use the OS clock - so if you got your time zone settings wrong when you built your WinPE CD, you may find the date that EETech expects is out, especially as I think the default time zone for WinPE is Pacific USA.