cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
McDuff
Level 10

EETech/DETech: Can't Read USB Contents on Panasonic CF-C2

Jump to solution

Greetings

Wondering if any of you ran into a similar issue and found a solution.

Using Drive Encryption 7.1.3.604 and it's associated DETech standalone DETech Standalone USB boot disk (non-opal) https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/24000/PD24871/en_US/...  on a Panasonic CF-C2 tablet.

We're able to boot from the USB disk, and this starts up DETech fine, so the boot disk is readable.  We're able to enter the code of the day, but then when we click the enable USB option and then try to authenticate by browsing for the XML decryption key, the USB appears to be unreadable, which is odd because we were able to boot from the USB.

This only appears to be happening on the Pansonic CF-C2.  We have other devices and there are no issues,

Any suggestions?

0 Kudos
1 Solution

Accepted Solutions
McDuff
Level 10

Re: EETech/DETech: Can't Read USB Contents on Panasonic CF-C2

Jump to solution

Hi

Update on this issue.  We decided to abandon the DETech Standalone disk and instead use the WinPE method to create a bootable Win PE USB, which worked.

General instructions from Microsoft:  WinPE: Mount and Customize

1.  Install Windows ADK for Win 10 1607 Windows ADK downloads - Windows Hardware Dev Center - only need deployment tools and Win PE

2. Follow McAfee instructions here mount the 64 bit image and insert DE/EEPC files into the image (these are for EEPC 7 but also applies to DE 7.1) with a few minor tweaks McAfee: https://kc.mcafee.com/corporate/index?page=content&id=KB77165&cat=INTERNAL_CATEGORIES&actp=LIST

     - MfeEEAlg.sys is actually mfeccde.sys

     - There's a typo in step i - folder should be EpeTokens not EpeToken

     - There's only one CJK_Tahoma file to copy over

     - There's only one LatinASCII_Tahoma file to copy over

3.  Once you're done you can make a bootable USB by running MakeWinPEMedia /UFD C:\<image location> <USB drive>:

0 Kudos
1 Reply
McDuff
Level 10

Re: EETech/DETech: Can't Read USB Contents on Panasonic CF-C2

Jump to solution

Hi

Update on this issue.  We decided to abandon the DETech Standalone disk and instead use the WinPE method to create a bootable Win PE USB, which worked.

General instructions from Microsoft:  WinPE: Mount and Customize

1.  Install Windows ADK for Win 10 1607 Windows ADK downloads - Windows Hardware Dev Center - only need deployment tools and Win PE

2. Follow McAfee instructions here mount the 64 bit image and insert DE/EEPC files into the image (these are for EEPC 7 but also applies to DE 7.1) with a few minor tweaks McAfee: https://kc.mcafee.com/corporate/index?page=content&id=KB77165&cat=INTERNAL_CATEGORIES&actp=LIST

     - MfeEEAlg.sys is actually mfeccde.sys

     - There's a typo in step i - folder should be EpeTokens not EpeToken

     - There's only one CJK_Tahoma file to copy over

     - There's only one LatinASCII_Tahoma file to copy over

3.  Once you're done you can make a bootable USB by running MakeWinPEMedia /UFD C:\<image location> <USB drive>:

0 Kudos