I am having multiple issues post EEPC v6 installation,
( 1 ) Make sure that second user is assigned to your system. "Data Protection" -> "Encryption Users"
( 2 ) What options did you choose in "Log On" tab of encryption product settings policy?
( 3 ) Was system hibernating properly before installing EEv6?
There should be also two options in "Log On" tab, they might be turned on by default. But they do not show up properly:
|Disable suspend||This option stops the system from suspending.|
|Disable hibernate||This option stops the system from hibernating.|
( 4 ) Did you select "Enable Accessability" in "Logon Tab"? I guess you did.
Also i cannot see any options for Hibernate & Suspend under the Log on Tab, any reason for this not showing up?
I was able to hibernate the system before installing EE v6 and was able to do so with the earlier version as well.
Can you perform in "McAfee Agent Monitor" -> "Collect and Send Props", then "Enforce Policies". After all finished, "Save Contents to Desktop" and then attach that text to your reply. That helps with troubleshooting.
Do your Windows login name and preboot are the same?
Hibernate and Suspend is missing from "Log On" tab controls, but listed in the Help. So this must be EEv6 bug.
You seem to be missing EE user based policies. Did you assign EE User Based Policy to you system?
Agent would then show something like:
Management 12/16/2009 8:04:59 PM Info Enforcing User (domainname/second-user) Policies for EEADMIN_1000
Management 12/16/2009 8:04:59 PM Info Enforcing User (domainname/first-user) Policies for EEADMIN_1000
Both the policies [Product Settings & UBP] defined are currently active on the system.
I am currently testing out the same set of policies on another system and the SSO is working on that system but no Hibernation support windows shows that the system is hibernating but once you restart Windows XP restarts and I am still not able to add additional users
Any ideas what is causing all these issues.
I was able to fix the following issues except the hibernation
As mentioned i am still unable to get the system hibernated as i cannot see the suspend and hibernate options, i will probably raise with support.
Thanks for all your help.