Have deployed EEPC from EPO 4.6, to clients running Agent 4.6 and VSE 8.8. Policy states that only the currently logged on user is assigned to the laptop, this has been working fine. However, now we have a few users who can't login. Further investigation shows that no user account is associated with the PC, and I can't work out why. I have to do a machine recovery in order to add associate a user again.
Has anyone come across this or any thoughts?
One possibility is that the users were ONLY assigned to the machine and if that machine has been deleted from ePO, then those users would be removed on the server side.
Is this possible ?
Nope, the machines are still within EPO, but just don't have any accounts associated with them. If I look at the machine from the system tree it shows the last logged on user.
All very strange!
Very strange indeed. Could you please clarify what version of the EEADMIN extension you have installed on the ePO server.
We did have a problem in the past, that when the child domain was unreachable those users on that child domain were being removed during the EEPC LDAP Sync task.
So could you please clarify if the users that are being removed are on child domain ?
We are running 18.104.22.1685.
We don't have a child domain :-(
Just a thought, when it does happen, it seems to be when they have been connected on the company VPN. Perhaps it is doing something strange...
Ok, so it won't be that.. It only happened during the EEPC LDAP Sync task..
What version of ePO are you using ?
Do you have a server task that invokes the 'Active Directory/NT Domain Synchronization' ?