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psm-av
Level 7

EEPC Users - Active Directory Search

Guys,

     in epo console when we assign a user to any particular machine, at the point where we search for the user. It takes anywhere between 30-50 seconds to display a result.

whereas my understanding that its juts a straight LDAP query and result should be instant.

is there anything we can do to quicken the search time?

Thanks in advance.

Regards,

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4 Replies
whgibbo
Level 12

Re: EEPC Users - Active Directory Search

Hi,

Copy you please clarify what version of ePO and EEAdmin you are using ?

Also when you refer to the 'Search for user' are you refering to the Dialog that popups..

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psm-av
Level 7

Re: EEPC Users - Active Directory Search

we are using

ePO 4.5.4 HF1 (Build 1093)

EEPC 6.1.3 HF

indeed the search dialogue box that apears when you select a machine and then go to "Add User". there you click on Users option to search for a particular user.

Cheers

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whgibbo
Level 12

Re: EEPC Users - Active Directory Search

I believe that in ePO 4.5, automatically chased referals.  So this could be the cause of the problem.

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psm-av
Level 7

Re: EEPC Users - Active Directory Search

thanks ,  but i am not using Chase referal option.  enabling that option makes it worst :-(

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