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Marko
Level 9

EEPC 6.1.1 Error Failed to save MA event

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Hello, have anybody see the following message or can give any hint what's the problem and how to fix?

System State inactive and no volume information. This is Dell Latitude E6420 with SATA mode: Raid OFF. And the message is as follows:

ERROR EpoPlugin userHandler: failed to send GetAllUsers event: [0xEE000007] Failed to save MA event

What is the meaning of this message?

There is another HP laptop which have the same set of policyes and installed in the same way as this Dell and this HP is working as expected.

As EEPC 6.1.1 should be supported on  Dell Latitude with RAID On, does this mean that RAID off is not suported?

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Marko
Level 9

Re: EEPC 6.1.1 Error Failed to save MA event

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This was related to other McAfee products instaleld on the same computer. After removing VSE 8.7, HIPS 7.0 and DLP 3.0 EEPC installed correctly.  EEPC 6.1.1 works on Dell without any difference in RAID option. Case closed.

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Marko
Level 9

Re: EEPC 6.1.1 Error Failed to save MA event

Jump to solution

This was related to other McAfee products instaleld on the same computer. After removing VSE 8.7, HIPS 7.0 and DLP 3.0 EEPC installed correctly.  EEPC 6.1.1 works on Dell without any difference in RAID option. Case closed.

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