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l3370
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Message 1 of 3

EEOpalTech hangs on authentication with file.

I have an OPAL encrypted device that blue-screens on normal boot so I'm attempting to decrypt with DEOpalTech 7.1 Standalone boot disk. The authorization code of the day forks fine, but the system will freeze when loading the xml file for authentication. The heading shows "Unlocking Drive" then hangs there with no change in status. The screen and mouse movement is completely unresponsive.  This happens when using CD or USB boot disks. I've left it alone for over an hour and stil had no status change. What's going on here?


2 Replies

Re: EEOpalTech hangs on authentication with file.

I had the same issue. The problem was i was using the wrong version of EETech for my version of encryption on the HD. My Drive Encryption Version was 7.1.3 and i was trying to use EETech 7.0.1. Once i used the correct version it unlocked the drive within seconds.

Thanks,

Chance

McAfee Employee jappell
McAfee Employee
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Re: EEOpalTech hangs on authentication with file.

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