I have the same issue. I unlocked the laptop I am testing with yesterday, after two minutes I put in the password, hit enter and my laptop started shutting down and sat on Saving your settings. Sounds like another bug to me.
I guess I will be calling in on this one as well.Message was edited by: jsiergiej on 12/17/09 7:41:09 AM CST
Just to update everyone, I called in on this issue and luckily it was reproduced by a tech and sent to Tier II support, who immediately sent it to Tier 3.
Hopefully the patch fixing this issue will be out quickly because this is something that puts a halt on any kind of deployment for us. The fact that this issue was missed is surprising. I found it within about an hour of having the product on the laptop.
In my VM, I have two users (manjula and mia), domain admin and a non-domain admin user, both are added from the AD (in the same ePO server). There aren't user groups configured. I have also enabled `Require Endpoint Encryption logon:` as well as Add local domain users:
However, customer has a different policy, Following check boxes are unchecked (Disabled):
Require Endpoint Encryption logon: Add local domain users:
Further, I have added the Laptop owner's user name and Safeboot Admin group from the AD. This group has couple of Desktop admin users.
As you can see we have 2 Different polices but still able to reproduce the aforementioned issue.
Additional note: I changed the policy in my VM by disabling `Require Endpoint Encryption logon:` option. Then restarted the VM after I applied the policy. Logged in as mia (non-domain admin) SSO worked as expected. Locked the system and unlocked it, left the
EE login box for more than 2mins (idle) and entered the password - observed same result as earlier!on 9/12/09 11:12:31 PM
I don't know did you notice that when "Require Endpoint Encryption logon" option is deselected EEPC logon box is gone, but user still have to atuhorize to EEPC when unlocking machine. In my opinion here also shuld be used standard Windows logon box not EEPC, if "Require Endpoint Encryption logon" option is unchecked.
I totally agree. I was surprised when it did show up because it doesn't in V5 if you have the box unchecked. I would prefer that there be no mcafee boxes or prompts except for the pre-boot. Less confusing to the user.
I don't know if you have noticed, but this thread is about SSO. So if SSO is enabled, all Windows login prompts should be replaced with EE prompts.