Hi, I've pushed endpoint encryption from ePO to several computers. On some computers, upgrade from safeboot 5.2.6 to 6.x went smoothly. However, on some computers, EE installed correctly, byt status is stuck on Upgradable, as on picture http://goo.gl/6Nofl Wakeup agent through ePO doesn't help. Have anyone experenced somethink like this? Any ideas from anyone?
Hi, I've checked the logs and presume this is the cause:
userHandler: failed to process batched user data response: [0xEE010003] INCOMPATIBLE PRODUCT(S) DETECTED! The following incompatible product(s) were found: PGP Whole Disk Encryption
Also, I've uploaded logs here: http://pastebin.com/nNhGbJ9q
I'm going to remove PGP and we will see if it helps.