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Level 7

Disk information not available after failed decrypt


I tried to decrypt a PC using EETech 6.1 and the recovery information file from ePo console, but the process idled just after the launch.

Even after waiting 1hour the progressbar show no start and nothing was added to the log, so I stopped the process with the cancel button and again the action blocked.

After rebooting the message "Disk information not available" appeared.

After executing "Repair Disk Information" and booting message "Missing operating system" is displayed

Is there a way to recover the disk information ?

Thank you.

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Level 7

Re: Disk information not available after failed decrypt

The partition is crypted, the NTFS header is readable after loading sector 2048 in workspace and decrypt it. Will try to use Force decrypt on a clone.

Still any infos are welcome.

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