cancel
Showing results for 
Search instead for 
Did you mean: 

Delay on bootup - After power on, it takes approx 5 mins for login box to appear

We have an EliteBook 820 G2 with all updated drivers and updated bios. Presently, on boot-up, the encryption splash displays as usual then the machine appears to lock-up for about 5 mins. After the alotted time, the login dialogue box appears and once logged in the computer works without any issues.

Any help would be appreciated.

Machine is running Windows 10;

McAfee Agent 5.0.5.658

MDE/Agent 7.2.1.16

MDE Go Agent 7.2.1.24

MVSE 8.8.0.1804 (DAT v. 8726)

1 Reply

Re: Delay on bootup - After power on, it takes approx 5 mins for login box to appear

Wow. No thoughts at all from anyone. We recently were approved to upgrade to 7.2.2 and the issue still exist after the update.

Any thoughts on possible troubleshooting steps to take on this?

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community