McAfee Support Community - Re: Decrypt & Uninstall EE issues

mcdave · ‎08-13-2013

Hi,

We urgently need to remove EE (we're meeting our deadline for upgrading to ePO 5.0 and need to get rid of EE (1.0.1.7 & 1.1.2.314) first

We managed to decrypt and unstall EE from the majority of our clients, but we're strugling with a few we can't decrypt.

The epo agent is up to date and fully working.

They all have the same EE policy (Encrypt = none) to decrypt the partitions first but those few clients doesn't seems to be decrypted at all.

Even the EE logging has been enabled via the policy (also tried via registry key as described here "https://kc.mcafee.com/corporate/index?page=content&id=KB67529")

But it doesn't seem to generate any logs as descibed in the article (C:\Program Files\McAfee\Endpoint Encryption Agent\MfeEpe.log)?

How can I troubleshoot the issue? (any other logs or something?)

I don't have physical access to those computers (remote home users) so EEtech is not an option but I can access these clients remotely.

Can I trigger a client task to uninstall EE without decrypting it first (will an uninstall trigger the decryption as wel?)

On on of the victims we've tried re-installing the Agent which resulted in incorrect feedback from the client.

epo now reports that EE is not installed on the client (while it still is (EE service is still running & the files are stille present under Program Files)

and when I ask for the EE details of that client it still tels the Disk is encrypted???

regards,

Dave

SafeBoot · ‎08-13-2013

first thing I would do is grab an eepc log from one of the affected machines - maybe it's simply not communicating with EPO?

mcdave · ‎08-13-2013

Where exactly could I find the eepc logfile?

At least the management agent does react on a wakeupcall and send updates to the eposerver (remote vie epo & manually triggered from the client (cmdagent.exe /c /e /p

SafeBoot · ‎08-13-2013

default location is

C:\Program Files\McAfee\Endpoint Encryption Agent\MfeEpe.log

mcdave · ‎08-13-2013

As I mentioned in the main message that log file is not created (even after several reboots)

Even the EE logging has been enabled via the policy (also tried via registry key as described here "https://kc.mcafee.com/corporate/index?page=content&id=KB67529")

But it doesn't seem to generate any logs as descibed in the article (C:\Program Files\McAfee\Endpoint Encryption Agent\MfeEpe.log)?

SafeBoot · ‎08-13-2013

are you sure the product is active then?

what about programfiles (x86) ?

mcdave · ‎08-13-2013

The services console reports the service "McAfee Endpoint Encryption Agent" as running. (also double checked in the event logs)

Since these are 32bit clients they don't have a "program files (x86)" folder.

maciekl123 · ‎08-13-2013

Maybe U should try to do "WakeUp Agent" from the ePO console and check Server task hostory.

If that computer is online and comunicating with ePO u shuld see "Complete" result of this task. If not u should see failed and then u can check the probably reason.

If u have remote logging enable u can try to check remote agent log.

Hope it will help u to find the reason.

mcdave · ‎08-14-2013

Triggering a n agent WakeUp from the epo console does complete without any problems (Server logs reprots as Completed

The remote logs are indeed reachable, but I don't see anything odd in them (see 2 logs below).

Version [4.6.0.2935] Computer name [PC-102294] ePO server [BE-EPO01;US-TCC01;IN-SEC01;BE-SEC01]

View debug logs: FrameSvc current / previous, NaPrdMgr current / previous

Date and Time Type Component Message

woensdag 14 augustus 2013 9:20:18 Info Updater Subsystem started

woensdag 14 augustus 2013 9:20:18 Info Scheduler Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 12:07:00 PM

woensdag 14 augustus 2013 9:20:18 Info Scheduler Scheduler is now running

woensdag 14 augustus 2013 9:20:18 Info Scheduler Scheduler: Missed task: [TTG - Update Workstations]

woensdag 14 augustus 2013 9:20:18 Info Scheduler Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 9:25:18 AM

woensdag 14 augustus 2013 9:20:18 Info Agent Agent will connect to Server in randomized full ASCI interval : 7200 seconds

woensdag 14 augustus 2013 9:20:18 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 9:20:18 Info Agent Agent will connect to Server in : 28 minutes and 0 seconds

woensdag 14 augustus 2013 9:25:18 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:25:18 Info Scheduler Scheduler: Invoking task [TTG - Update Workstations]...

woensdag 14 augustus 2013 9:25:18 Info Scheduler Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 12:06:00 PM

woensdag 14 augustus 2013 9:25:19 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:25:19 Info Updater Initializing update...

woensdag 14 augustus 2013 9:25:19 Info Updater Downloading catalog.z.

woensdag 14 augustus 2013 9:25:19 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:25:19 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:25:19 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:25:20 Info Updater These updates will be applied if they are in the repository: Engine, DAT, ENCPTCNT6000, VIRUSCAN8600, VIRUSCAN8700, LV2SNENG1000, BOCVSE__1000, SUPPMVTCONTENT_1000, SPAMSAFE1000, GROUPSHD7000, VIRUSCAN8800, SIAREVOK1000, EETHEME, AMCORDAT1000, EXTRADAT1000, EPOAGENT3000META, MASECORE2000, TELECONT1000, MSMAVAS_1100, MSCANENG1000, SUPPCLNT1000.

woensdag 14 augustus 2013 9:25:20 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:25:21 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:25:21 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:25:21 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:25:22 Info Updater Verifying V2engdet.mcs.

woensdag 14 augustus 2013 9:25:22 Info Updater Product(s) running the latest Engine.

woensdag 14 augustus 2013 9:25:22 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:25:22 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:25:22 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:25:22 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:25:23 Info Updater Verifying V2datdet.mcs.

woensdag 14 augustus 2013 9:25:23 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:25:24 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:25:24 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:25:24 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:25:25 Info Updater Starting DAT update.

woensdag 14 augustus 2013 9:25:25 Info Updater Downloading DAT.

woensdag 14 augustus 2013 9:25:25 Info Updater Downloading gdeltaavv.ini.

woensdag 14 augustus 2013 9:25:25 Info Updater Downloading 71657166avv.gem.

woensdag 14 augustus 2013 9:25:48 Info Scheduler Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 12:13:00 PM

woensdag 14 augustus 2013 9:25:52 Info Updater Pre-notifying for DAT update.

woensdag 14 augustus 2013 9:25:52 Info Updater Backing up file(s) Engine DAT

woensdag 14 augustus 2013 9:25:58 Info Updater Copying DAT.

woensdag 14 augustus 2013 9:26:11 Info Updater Update succeeded to version 7166.0000.

woensdag 14 augustus 2013 9:26:11 Info Updater Post-notifying for DAT update.

woensdag 14 augustus 2013 9:26:19 Info Updater Verifying EceptCntDet.mcs.

woensdag 14 augustus 2013 9:26:19 Info Updater Verifying VSE850Det.McS.

woensdag 14 augustus 2013 9:26:20 Info Updater Verifying VSE870Det.McS.

woensdag 14 augustus 2013 9:26:20 Info Updater Verifying BocDet_VSE.McS.

woensdag 14 augustus 2013 9:26:20 Info Updater Searching available updates for BOC DAT.

woensdag 14 augustus 2013 9:26:20 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:26:20 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:26:20 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:26:20 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:26:21 Info Updater Product(s) running the latest BOC DAT.

woensdag 14 augustus 2013 9:26:21 Info Updater Verifying ePOMVTDetect.McS.

woensdag 14 augustus 2013 9:26:21 Info Updater Verifying SK_det.mcs.

woensdag 14 augustus 2013 9:26:21 Info Updater Verifying GSEHotfixDet.McS.

woensdag 14 augustus 2013 9:26:21 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:26:22 Info Updater Searching available updates for McAfee VirusScan Enterprise 8.8.0.

woensdag 14 augustus 2013 9:26:22 Info Updater Verifying detect.mcs.

woensdag 14 augustus 2013 9:26:22 Info Updater Searching available updates for EEADMIN_1000 1.0.0.

woensdag 14 augustus 2013 9:26:22 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:26:22 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:26:22 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:26:22 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:26:23 Info Updater Verifying install.mcs.

woensdag 14 augustus 2013 9:26:23 Info Updater Starting DAT update.

woensdag 14 augustus 2013 9:26:23 Info Updater Verifying install.mcs.

woensdag 14 augustus 2013 9:26:23 Info Updater Verifying 4F2068EB-4028-4345-B2FA-83CE378B4D97.zip.

woensdag 14 augustus 2013 9:26:23 Info Updater Update succeeded to version DAT 1.0.0.0.

woensdag 14 augustus 2013 9:26:23 Info Updater Verifying amcore.mcs.

woensdag 14 augustus 2013 9:26:23 Info Updater Verifying extradat.mcs.

woensdag 14 augustus 2013 9:26:23 Info Updater Product(s) running the latest ExtraDAT.

woensdag 14 augustus 2013 9:26:23 Info Updater Verifying AgtMetaDet.McS.

woensdag 14 augustus 2013 9:26:23 Info Updater Searching available updates for McAfee Agent Plugin.

woensdag 14 augustus 2013 9:26:23 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:26:23 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:26:24 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:26:24 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:26:25 Info Updater Product(s) running the latest Plugin.

woensdag 14 augustus 2013 9:26:25 Info Updater Verifying Mase_Det.mcs.

woensdag 14 augustus 2013 9:26:25 Info Updater Verifying TeleContent.mcs.

woensdag 14 augustus 2013 9:26:25 Info Updater Downloading TeleContent.mcs.

woensdag 14 augustus 2013 9:26:25 Info Updater Telemetry is not installed

woensdag 14 augustus 2013 9:26:25 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:26:26 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:26:26 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:26:26 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:26:28 Info Updater Downloading rules.lua.

woensdag 14 augustus 2013 9:26:29 Info Updater Content update succeeded

woensdag 14 augustus 2013 9:26:30 Info Updater Verifying SuppClntDet.McS.

woensdag 14 augustus 2013 9:26:30 Info Updater Update Finished

woensdag 14 augustus 2013 9:26:48 Info Scheduler The task TTG - Update Workstations is successful

woensdag 14 augustus 2013 9:26:48 Info Scheduler Scheduler: Task [TTG - Update Workstations] is finished

woensdag 14 augustus 2013 9:30:17 Info Agent Agent Started Enforcing policies

woensdag 14 augustus 2013 9:30:17 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:30:17 Info Management Enforcing Policies for McAfee Agent

woensdag 14 augustus 2013 9:30:18 Info Agent Agent uploading 1 events to ePO Server

woensdag 14 augustus 2013 9:30:18 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:30:18 Info Agent Agent is sending EVENT package to ePO server

woensdag 14 augustus 2013 9:30:18 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:30:19 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:30:19 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:30:48 Info Scheduler Added a new task TTG - Install Agent (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:31:18 Info Scheduler Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:31:18 Info Scheduler Scheduler: Invoking task [TTG - Install Agent (Win)]...

woensdag 14 augustus 2013 9:31:18 Info Management Enforcing Policies for VIRUSCAN8800

woensdag 14 augustus 2013 9:31:18 Info Management Enforcing Policies for EPOAGENT3000META

woensdag 14 augustus 2013 9:31:18 Info Management Enforcing Policies for EPOAGENT3000

woensdag 14 augustus 2013 9:31:18 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:31:18 Info Agent Agent finished Enforcing policies

woensdag 14 augustus 2013 9:31:18 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 9:31:19 Info Updater Initializing update...

woensdag 14 augustus 2013 9:31:19 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:31:19 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:31:19 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:31:20 Info Updater Update Finished

woensdag 14 augustus 2013 9:31:48 Info Scheduler The task TTG - Install Agent (Win) is successful

woensdag 14 augustus 2013 9:31:48 Info Scheduler Scheduler: Task [TTG - Install Agent (Win)] is finished

woensdag 14 augustus 2013 9:31:48 Info Scheduler Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]...

woensdag 14 augustus 2013 9:31:48 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:31:49 Info Updater Initializing update...

woensdag 14 augustus 2013 9:31:49 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:31:49 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:31:49 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:31:50 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:31:50 Info Updater Update Finished

woensdag 14 augustus 2013 9:32:18 Info Scheduler The task TTG - Install VSE 8.8 (Win) is successful

woensdag 14 augustus 2013 9:32:18 Info Scheduler Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished

woensdag 14 augustus 2013 9:35:17 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:35:17 Info Agent Agent uploading 1 events to ePO Server

woensdag 14 augustus 2013 9:35:17 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:35:17 Info Agent Agent is sending EVENT package to ePO server

woensdag 14 augustus 2013 9:35:17 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:35:19 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:35:19 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:40:17 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:40:28 Info Agent Agent wakeup call received

woensdag 14 augustus 2013 9:40:28 Info Agent Agent wakeup call for FULL PROPS received

woensdag 14 augustus 2013 9:40:28 Info Agent Agent started performing ASCI

woensdag 14 augustus 2013 9:40:28 Info Agent Checking MAC address...

woensdag 14 augustus 2013 9:40:28 Info Management Collecting Properties

woensdag 14 augustus 2013 9:40:30 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:40:30 Info Agent Agent uploading 1 events to ePO Server

woensdag 14 augustus 2013 9:40:30 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:40:30 Info Agent Agent is sending FULL PROPS package to ePO server

woensdag 14 augustus 2013 9:40:30 Info Agent Agent is connecting to ePO server

McAfee Agent Activity Log

Version [4.6.0.2935] Computer name [NL-100646] ePO server [BE-EPO01;US-TCC01;IN-SEC01;BE-SEC01]

View debug logs: FrameSvc current / previous, NaPrdMgr current / previous

Date and Time Type Component Message

woensdag 14 augustus 2013 7:01:16 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 7:03:30 Info Agent Agent Started Enforcing policies

woensdag 14 augustus 2013 7:03:30 Info Management Enforcing Policies for McAfee Agent

woensdag 14 augustus 2013 7:03:59 Info Scheduler Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list

woensdag 14 augustus 2013 7:04:00 Info Management Enforcing Policies for VIRUSCAN8800

woensdag 14 augustus 2013 7:04:00 Info Management Enforcing Policies for EPOAGENT3000META

woensdag 14 augustus 2013 7:04:00 Info Management Enforcing Policies for EPOAGENT3000

woensdag 14 augustus 2013 7:04:00 Info Management Enforcing Policies for EEADMIN_1000

woensdag 14 augustus 2013 7:04:00 Info Agent Agent finished Enforcing policies

woensdag 14 augustus 2013 7:04:00 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 7:06:16 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 7:11:16 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 7:13:29 Info Scheduler Scheduler: Task [TTG - Install Agent (Win)] exceeded duration limits. Task stopped

woensdag 14 augustus 2013 7:14:00 Info Agent Agent Started Enforcing policies

woensdag 14 augustus 2013 7:14:00 Info Management Enforcing Policies for McAfee Agent

woensdag 14 augustus 2013 7:15:25 Info Scheduler Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list

woensdag 14 augustus 2013 7:15:25 Info Management Enforcing Policies for VIRUSCAN8800

woensdag 14 augustus 2013 7:15:25 Info Management Enforcing Policies for EPOAGENT3000META

woensdag 14 augustus 2013 7:15:25 Info Management Enforcing Policies for EPOAGENT3000

woensdag 14 augustus 2013 7:15:25 Info Management Enforcing Policies for EEADMIN_1000

woensdag 14 augustus 2013 7:15:26 Info Agent Agent finished Enforcing policies

woensdag 14 augustus 2013 7:15:26 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 7:15:29 Info Scheduler Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]...

woensdag 14 augustus 2013 7:15:58 Info Agent Agent started performing ASCI

woensdag 14 augustus 2013 7:16:16 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 7:21:16 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 7:25:26 Info Agent Agent Started Enforcing policies

woensdag 14 augustus 2013 7:25:26 Info Management Enforcing Policies for McAfee Agent

woensdag 14 augustus 2013 7:25:29 Info Scheduler Added a new task TTG - Install Agent (Win) to Scheduler's task list

woensdag 14 augustus 2013 7:25:30 Info Management Enforcing Policies for VIRUSCAN8800

woensdag 14 augustus 2013 7:25:30 Info Management Enforcing Policies for EPOAGENT3000META

woensdag 14 augustus 2013 7:25:30 Info Management Enforcing Policies for EPOAGENT3000

woensdag 14 augustus 2013 7:25:30 Info Management Enforcing Policies for EEADMIN_1000

woensdag 14 augustus 2013 7:25:30 Info Agent Agent finished Enforcing policies

woensdag 14 augustus 2013 7:25:30 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 7:26:16 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:22:06 Info Updater Subsystem started

woensdag 14 augustus 2013 9:22:07 Info Scheduler Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 12:10:00

woensdag 14 augustus 2013 9:22:09 Info Scheduler Next time(local) of task {A14CD6FC-3BA8-4703-87BF-E3247CE382F5}: woensdag 14 augustus 2013 17:21:00

woensdag 14 augustus 2013 9:22:10 Info Scheduler Scheduler is now running

woensdag 14 augustus 2013 9:22:10 Info Scheduler Scheduler: Missed task: [TTG - Update Workstations]

woensdag 14 augustus 2013 9:22:10 Info Scheduler Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 9:27:10

woensdag 14 augustus 2013 9:22:11 Info Agent Agent will connect to Server in randomized full ASCI interval : 7200 seconds

woensdag 14 augustus 2013 9:22:11 Info Agent Agent will connect to Server in : 61 minutes and 0 seconds

woensdag 14 augustus 2013 9:22:12 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 9:23:12 Info Scheduler Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]...

woensdag 14 augustus 2013 9:27:15 Info Scheduler Scheduler: Invoking task [TTG - Update Workstations]...

woensdag 14 augustus 2013 9:27:15 Info Script The update task will be re-tried in 3 minutes because Updater is in progress.

woensdag 14 augustus 2013 9:27:15 Info Scheduler Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 12:04:00

woensdag 14 augustus 2013 9:27:17 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:27:17 Info Agent Agent uploading 2 events to ePO Server

woensdag 14 augustus 2013 9:27:17 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:27:17 Info Agent Agent is sending EVENT package to ePO server

woensdag 14 augustus 2013 9:27:17 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:27:45 Info Scheduler Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 9:30:00

woensdag 14 augustus 2013 9:27:45 Info Scheduler Added a new task TTG - Update Workstations to Scheduler's task list

woensdag 14 augustus 2013 9:28:17 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:28:18 Info Updater Initializing update...

woensdag 14 augustus 2013 9:28:18 Info Updater Downloading catalog.z.

woensdag 14 augustus 2013 9:28:18 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:28:18 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:28:18 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:28:18 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:28:18 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:28:19 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:28:19 Info Updater Downloading VSE880Det.McS.

woensdag 14 augustus 2013 9:28:20 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:28:20 Info Updater Update Finished

woensdag 14 augustus 2013 9:28:46 Info Scheduler The task TTG - Install VSE 8.8 (Win) is successful

woensdag 14 augustus 2013 9:28:46 Info Scheduler Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished

woensdag 14 augustus 2013 9:28:46 Info Scheduler Scheduler: Invoking task [TTG - Install Agent (Win)]...

woensdag 14 augustus 2013 9:28:47 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:28:47 Info Updater Initializing update...

woensdag 14 augustus 2013 9:28:47 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:28:47 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:28:47 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:28:48 Info Updater Update Finished

woensdag 14 augustus 2013 9:29:16 Info Scheduler The task TTG - Install Agent (Win) is successful

woensdag 14 augustus 2013 9:29:16 Info Scheduler Scheduler: Task [TTG - Install Agent (Win)] is finished

woensdag 14 augustus 2013 9:30:17 Info Scheduler Scheduler: Invoking task [TTG - Update Workstations]...

woensdag 14 augustus 2013 9:30:17 Info Scheduler Next time of task TTG - Update Workstations is : Never

woensdag 14 augustus 2013 9:30:17 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:30:17 Info Updater Initializing update...

woensdag 14 augustus 2013 9:30:17 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:30:17 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:30:17 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:30:18 Info Updater These updates will be applied if they are in the repository: Engine, DAT, ENCPTCNT6000, VIRUSCAN8600, VIRUSCAN8700, LV2SNENG1000, BOCVSE__1000, SUPPMVTCONTENT_1000, SPAMSAFE1000, GROUPSHD7000, VIRUSCAN8800, SIAREVOK1000, EETHEME, AMCORDAT1000, EXTRADAT1000, EPOAGENT3000META, MASECORE2000, TELECONT1000, MSMAVAS_1100, MSCANENG1000, SUPPCLNT1000.

woensdag 14 augustus 2013 9:30:18 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:30:18 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:30:18 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:30:19 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:30:20 Info Updater Verifying V2engdet.mcs.

woensdag 14 augustus 2013 9:30:20 Info Updater Product(s) running the latest Engine.

woensdag 14 augustus 2013 9:30:20 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:30:20 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:30:20 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:30:20 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:30:21 Info Updater Verifying V2datdet.mcs.

woensdag 14 augustus 2013 9:30:21 Info Updater Product(s) running the latest DATs.

woensdag 14 augustus 2013 9:30:21 Info Updater Verifying EceptCntDet.mcs.

woensdag 14 augustus 2013 9:30:21 Info Updater Verifying VSE850Det.McS.

woensdag 14 augustus 2013 9:30:21 Info Updater Downloading VSE850Det.McS.

woensdag 14 augustus 2013 9:30:22 Info Updater Verifying VSE870Det.McS.

woensdag 14 augustus 2013 9:30:22 Info Updater Verifying BocDet_VSE.McS.

woensdag 14 augustus 2013 9:30:22 Info Updater Searching available updates for BOC DAT.

woensdag 14 augustus 2013 9:30:22 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:30:22 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:30:22 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:30:22 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:30:23 Info Updater Product(s) running the latest BOC DAT.

woensdag 14 augustus 2013 9:30:23 Info Updater Verifying ePOMVTDetect.McS.

woensdag 14 augustus 2013 9:30:23 Info Updater Verifying SK_det.mcs.

woensdag 14 augustus 2013 9:30:23 Info Updater Verifying GSEHotfixDet.McS.

woensdag 14 augustus 2013 9:30:23 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:30:23 Info Updater Searching available updates for McAfee VirusScan Enterprise 8.8.0.

woensdag 14 augustus 2013 9:30:23 Info Updater Verifying detect.mcs.

woensdag 14 augustus 2013 9:30:23 Info Updater Searching available updates for EEADMIN_1000 1.0.0.

woensdag 14 augustus 2013 9:30:23 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:30:24 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:30:24 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:30:24 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:30:25 Info Updater Verifying install.mcs.

woensdag 14 augustus 2013 9:30:25 Info Updater Starting DAT update.

woensdag 14 augustus 2013 9:30:25 Info Updater Verifying install.mcs.

woensdag 14 augustus 2013 9:30:25 Info Updater Verifying 4F2068EB-4028-4345-B2FA-83CE378B4D97.zip.

woensdag 14 augustus 2013 9:30:25 Info Updater Update succeeded to version DAT 1.0.0.0.

woensdag 14 augustus 2013 9:30:25 Info Updater Verifying amcore.mcs.

woensdag 14 augustus 2013 9:30:25 Info Updater Verifying extradat.mcs.

woensdag 14 augustus 2013 9:30:25 Info Updater Product(s) running the latest ExtraDAT.

woensdag 14 augustus 2013 9:30:25 Info Updater Verifying AgtMetaDet.McS.

woensdag 14 augustus 2013 9:30:25 Info Updater Searching available updates for McAfee Agent Plugin.

woensdag 14 augustus 2013 9:30:25 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:30:25 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:30:25 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:30:25 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:30:26 Info Updater Product(s) running the latest Plugin.

woensdag 14 augustus 2013 9:30:26 Info Updater Verifying Mase_Det.mcs.

woensdag 14 augustus 2013 9:30:26 Info Updater Verifying TeleContent.mcs.

woensdag 14 augustus 2013 9:30:26 Info Updater Downloading TeleContent.mcs.

woensdag 14 augustus 2013 9:30:27 Info Updater Telemetry is not installed

woensdag 14 augustus 2013 9:30:27 Info Updater Downloading PkgCatalog.z.

woensdag 14 augustus 2013 9:30:27 Info Updater Verifying PkgCatalog.z.

woensdag 14 augustus 2013 9:30:27 Info Updater Extracting PkgCatalog.z.

woensdag 14 augustus 2013 9:30:27 Info Updater Loading update configuration from: PkgCatalog.xml

woensdag 14 augustus 2013 9:30:28 Info Updater Downloading rules.lua.

woensdag 14 augustus 2013 9:30:28 Info Updater Content update succeeded

woensdag 14 augustus 2013 9:30:28 Info Updater Verifying SuppClntDet.McS.

woensdag 14 augustus 2013 9:30:28 Info Updater Update Finished

woensdag 14 augustus 2013 9:30:47 Info Scheduler The task TTG - Update Workstations is successful

woensdag 14 augustus 2013 9:30:47 Info Scheduler Scheduler: Task [TTG - Update Workstations] is finished

woensdag 14 augustus 2013 9:32:18 Info Agent Agent Started Enforcing policies

woensdag 14 augustus 2013 9:32:18 Info Management Enforcing Policies for McAfee Agent

woensdag 14 augustus 2013 9:32:19 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:32:19 Info Agent Agent uploading 1 events to ePO Server

woensdag 14 augustus 2013 9:32:19 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:32:19 Info Agent Agent is sending EVENT package to ePO server

woensdag 14 augustus 2013 9:32:19 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:32:20 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:32:20 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:32:47 Info Scheduler Added a new task TTG - Install Agent (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:33:17 Info Scheduler Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:33:17 Info Scheduler Scheduler: Invoking task [TTG - Install Agent (Win)]...

woensdag 14 augustus 2013 9:33:18 Info Management Enforcing Policies for VIRUSCAN8800

woensdag 14 augustus 2013 9:33:18 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:33:18 Info Management Enforcing Policies for EPOAGENT3000META

woensdag 14 augustus 2013 9:33:18 Info Management Enforcing Policies for EPOAGENT3000

woensdag 14 augustus 2013 9:33:18 Info Updater Initializing update...

woensdag 14 augustus 2013 9:33:18 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:33:18 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:33:18 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:33:18 Info Management Enforcing Policies for EEADMIN_1000

woensdag 14 augustus 2013 9:33:19 Info Agent Agent finished Enforcing policies

woensdag 14 augustus 2013 9:33:19 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 9:33:19 Info Updater Update Finished

woensdag 14 augustus 2013 9:33:21 Info Agent Sending the next batch of 1 data channel items

woensdag 14 augustus 2013 9:33:21 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:33:21 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:33:22 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:33:22 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:33:25 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:33:25 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:33:27 Info Agent Package uploaded to ePO Server successfully

woensdag 14 augustus 2013 9:33:27 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:33:48 Info Scheduler The task TTG - Install Agent (Win) is successful

woensdag 14 augustus 2013 9:33:48 Info Scheduler Scheduler: Task [TTG - Install Agent (Win)] is finished

woensdag 14 augustus 2013 9:33:48 Info Scheduler Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]...

woensdag 14 augustus 2013 9:33:48 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:33:48 Info Updater Initializing update...

woensdag 14 augustus 2013 9:33:48 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:33:48 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:33:48 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:33:49 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:33:50 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:33:50 Info Updater Update Finished

woensdag 14 augustus 2013 9:34:18 Info Scheduler The task TTG - Install VSE 8.8 (Win) is successful

woensdag 14 augustus 2013 9:34:18 Info Scheduler Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished

woensdag 14 augustus 2013 9:37:10 Info Agent Agent wakeup call received

woensdag 14 augustus 2013 9:37:10 Info Agent Agent wakeup call for FULL PROPS received

woensdag 14 augustus 2013 9:37:10 Info Agent Agent started performing ASCI

woensdag 14 augustus 2013 9:37:10 Info Agent Checking MAC address...

woensdag 14 augustus 2013 9:37:10 Info Agent New MAC address was found..regenerating Agent ID

woensdag 14 augustus 2013 9:37:10 Info Management Collecting Properties

woensdag 14 augustus 2013 9:37:12 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:37:12 Info Agent Agent uploading 1 events to ePO Server

woensdag 14 augustus 2013 9:37:12 Info Agent Agent uploading 24 events to ePO Server

woensdag 14 augustus 2013 9:37:12 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:37:12 Info Agent Agent is sending FULL PROPS package to ePO server

woensdag 14 augustus 2013 9:37:12 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:37:43 Info Agent Package uploaded to ePO Server successfully

woensdag 14 augustus 2013 9:37:43 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:37:43 Info Agent Agent received POLICY package from ePO server

woensdag 14 augustus 2013 9:37:45 Info Agent New server policy was successfully merged

woensdag 14 augustus 2013 9:37:45 Info Agent Enforcing newly downloaded policies

woensdag 14 augustus 2013 9:37:45 Info Agent Agent Started Enforcing policies

woensdag 14 augustus 2013 9:37:45 Info Management Enforcing Policies for McAfee Agent

woensdag 14 augustus 2013 9:37:45 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:37:45 Info Agent Agent is sending EVENT package to ePO server

woensdag 14 augustus 2013 9:37:45 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:37:46 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:37:46 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:37:46 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:37:46 Info Agent Agent is sending EVENT package to ePO server

woensdag 14 augustus 2013 9:37:46 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:37:47 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:37:47 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:37:48 Info Scheduler Added a new task TTG - Install Agent (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:38:18 Info Scheduler Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:38:18 Info Scheduler Scheduler: Invoking task [TTG - Install Agent (Win)]...

woensdag 14 augustus 2013 9:38:19 Info Management Enforcing Policies for VIRUSCAN8800

woensdag 14 augustus 2013 9:38:19 Info Management Enforcing Policies for EPOAGENT3000META

woensdag 14 augustus 2013 9:38:19 Info Management Enforcing Policies for EPOAGENT3000

woensdag 14 augustus 2013 9:38:19 Info Management Enforcing Policies for EEADMIN_1000

woensdag 14 augustus 2013 9:38:19 Info Agent Agent finished Enforcing policies

woensdag 14 augustus 2013 9:38:19 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 9:38:19 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:38:19 Info Updater Initializing update...

woensdag 14 augustus 2013 9:38:19 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:38:19 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:38:19 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:38:20 Info Updater Update Finished

woensdag 14 augustus 2013 9:38:21 Info Agent Sending the next batch of 2 data channel items

woensdag 14 augustus 2013 9:38:21 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:38:21 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:38:27 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:38:27 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:38:31 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:38:31 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:38:33 Info Agent Package uploaded to ePO Server successfully

woensdag 14 augustus 2013 9:38:33 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:38:33 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:38:33 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:38:34 Info Agent Package uploaded to ePO Server successfully

woensdag 14 augustus 2013 9:38:34 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:38:39 Info Agent Sending the next batch of 4 data channel items

woensdag 14 augustus 2013 9:38:39 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:38:39 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:38:46 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:38:46 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:38:48 Info Scheduler The task TTG - Install Agent (Win) is successful

woensdag 14 augustus 2013 9:38:48 Info Scheduler Scheduler: Task [TTG - Install Agent (Win)] is finished

woensdag 14 augustus 2013 9:38:48 Info Scheduler Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]...

woensdag 14 augustus 2013 9:38:49 Info Updater Checking update packages from repository Repo001.

woensdag 14 augustus 2013 9:38:49 Info Updater Initializing update...

woensdag 14 augustus 2013 9:38:49 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:38:49 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:38:49 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:38:50 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:38:50 Info Updater Update Finished

woensdag 14 augustus 2013 9:38:51 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:38:51 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:38:53 Info Agent Package uploaded to ePO Server successfully

woensdag 14 augustus 2013 9:38:53 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:38:53 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:38:53 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:38:54 Info Agent Package uploaded to ePO Server successfully

woensdag 14 augustus 2013 9:38:54 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:38:57 Info Agent Sending the next batch of 3 data channel items

woensdag 14 augustus 2013 9:38:57 Info Agent Agent communication session started

woensdag 14 augustus 2013 9:38:57 Info Agent Agent is connecting to ePO server

woensdag 14 augustus 2013 9:39:00 Info Agent No package received from ePO Server

woensdag 14 augustus 2013 9:39:00 Info Agent Agent communication session closed

woensdag 14 augustus 2013 9:39:18 Info Scheduler The task TTG - Install VSE 8.8 (Win) is successful

woensdag 14 augustus 2013 9:39:18 Info Scheduler Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished

woensdag 14 augustus 2013 9:42:11 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:47:08 Info Agent Agent is looking for events to upload

woensdag 14 augustus 2013 9:48:15 Info Agent Agent Started Enforcing policies

woensdag 14 augustus 2013 9:48:15 Info Management Enforcing Policies for McAfee Agent

woensdag 14 augustus 2013 9:48:44 Info Scheduler Added a new task TTG - Install Agent (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:49:14 Info Scheduler Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list

woensdag 14 augustus 2013 9:49:14 Info Scheduler Scheduler: Invoking task [TTG - Install Agent (Win)]...

woensdag 14 augustus 2013 9:49:15 Info Management Enforcing Policies for VIRUSCAN8800

woensdag 14 augustus 2013 9:49:15 Info Management Enforcing Policies for EPOAGENT3000META

woensdag 14 augustus 2013 9:49:15 Info Management Enforcing Policies for EPOAGENT3000

woensdag 14 augustus 2013 9:49:15 Info Management Enforcing Policies for EEADMIN_1000

woensdag 14 augustus 2013 9:49:15 Info Agent Agent finished Enforcing policies

woensdag 14 augustus 2013 9:49:15 Info Agent Next policy enforcement in 10 minutes

woensdag 14 augustus 2013 9:49:16 Info Updater Checking update packages from repository ePOSA_Repo001.

woensdag 14 augustus 2013 9:49:16 Info Updater Initializing update...

woensdag 14 augustus 2013 9:49:16 Info Updater Downloading catalog.z.

woensdag 14 augustus 2013 9:49:16 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:49:16 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:49:16 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:49:17 Info Updater Update Finished

woensdag 14 augustus 2013 9:49:44 Info Scheduler The task TTG - Install Agent (Win) is successful

woensdag 14 augustus 2013 9:49:44 Info Scheduler Scheduler: Task [TTG - Install Agent (Win)] is finished

woensdag 14 augustus 2013 9:49:44 Info Scheduler Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]...

woensdag 14 augustus 2013 9:49:45 Info Updater Checking update packages from repository ePOSA_Repo001.

woensdag 14 augustus 2013 9:49:45 Info Updater Initializing update...

woensdag 14 augustus 2013 9:49:45 Info Updater Verifying catalog.z.

woensdag 14 augustus 2013 9:49:45 Info Updater Extracting catalog.z.

woensdag 14 augustus 2013 9:49:45 Info Updater Loading update configuration from: catalog.xml

woensdag 14 augustus 2013 9:49:46 Info Updater Verifying VSE880Det.McS.

woensdag 14 augustus 2013 9:49:46 Info Updater Update Finished

maciekl123 · ‎08-14-2013

Humm, ya it is really weird.

I had some simillar issues as i remember.

Try to redeploy the EE (should start upgrading same version and will be visible as component in ePO).

First of all u have to get full props of this machine (if ePO odn't recognize EE on it then ur policy will not activate for it).

When u will see EE plugin in ePO console then u can run policy again.

U can also duplicate ur policy and run it only for that clients u want to decrypt. Then u can check the remote log again if that policy was recived by client.

Hope it will helps.

U can also check "action->Agent->Show Client Events" maybe there u will find some error code.

Message was edited by: maciekl123 on 8/14/13 3:30:31 AM CDT