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mcdave
mcdave
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Message 1 of 23
‎08-13-2013 06:14 AM

Decrypt & Uninstall EE issues

Hi,

We urgently need to remove EE (we're meeting our deadline for upgrading to ePO 5.0 and need to get rid of EE (1.0.1.7 & 1.1.2.314) first

We managed to decrypt and unstall EE from the majority of our clients, but we're strugling with a few we can't decrypt.

The epo agent is up to date and fully working.

They all have the same EE policy (Encrypt = none) to decrypt the partitions first but those few clients doesn't seems to be decrypted at all.

EE-002.pngEE-001.png

Even the EE logging has been enabled via the policy (also tried via registry key as described here "https://kc.mcafee.com/corporate/index?page=content&id=KB67529")

But it doesn't seem to generate any logs as descibed in the article (C:\Program Files\McAfee\Endpoint Encryption Agent\MfeEpe.log)?

How can I troubleshoot the issue? (any other logs or something?)

I don't have physical access to those computers (remote home users) so EEtech is not an option but I can access these clients remotely.

Can I trigger a client task to uninstall EE without decrypting it first (will an uninstall trigger the decryption as wel?)

On on of the victims we've tried re-installing the Agent which resulted in incorrect feedback from the client.

epo now reports that EE is not installed on the client (while it still is (EE service is still running & the files are stille present under Program Files)

and when I ask for the EE details of that client it still tels the Disk is encrypted???

EE-003.png

EE-004.png

EE-005.png

regards,

Dave

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SafeBoot
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Message 2 of 23
‎08-13-2013 06:41 AM

Re: Decrypt & Uninstall EE issues

first thing I would do is grab an eepc log from one of the affected machines - maybe it's simply not communicating with EPO?

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mcdave
mcdave
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Message 3 of 23
‎08-13-2013 06:55 AM

Re: Decrypt & Uninstall EE issues

Where exactly could I find the eepc logfile?

At least the management agent does react on a wakeupcall and send updates to the eposerver (remote vie epo & manually triggered from the client (cmdagent.exe /c /e /p

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SafeBoot
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Message 4 of 23
‎08-13-2013 07:17 AM

Re: Decrypt & Uninstall EE issues

default location is

C:\Program Files\McAfee\Endpoint Encryption Agent\MfeEpe.log

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mcdave
mcdave
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Message 5 of 23
‎08-13-2013 07:21 AM

Re: Decrypt & Uninstall EE issues

As I mentioned in the main message that log file is not created (even after several reboots) 

Even the EE logging has been enabled via the policy (also tried via registry key as described here "https://kc.mcafee.com/corporate/index?page=content&id=KB67529")
But it doesn't seem to generate any logs as descibed in the article (C:\Program Files\McAfee\Endpoint Encryption Agent\MfeEpe.log)?
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Message 6 of 23
‎08-13-2013 08:04 AM

Re: Decrypt & Uninstall EE issues

are you sure the product is active then?

what about programfiles (x86) ?

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mcdave
mcdave
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Message 7 of 23
‎08-13-2013 08:38 AM

Re: Decrypt & Uninstall EE issues

The services console reports the service "McAfee Endpoint Encryption Agent" as running. (also double checked in the event logs)

Since these are 32bit clients they don't have a "program files (x86)" folder.

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maciekl123
maciekl123
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Message 8 of 23
‎08-13-2013 10:18 PM

Re: Decrypt & Uninstall EE issues

Maybe U should try to do "WakeUp Agent" from the ePO console and check Server task hostory.

If that computer is online and comunicating with ePO u shuld see "Complete" result of this task. If not u should see failed and then u can check the probably reason.

If u have remote logging enable u can try to check remote agent log.

Hope it will help u to find the reason.

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mcdave
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Message 9 of 23
‎08-14-2013 12:55 AM

Re: Decrypt & Uninstall EE issues

Triggering a n agent WakeUp from the epo console does complete without any problems (Server logs reprots as Completed

The remote logs are indeed reachable, but I don't see anything odd in them (see 2 logs below).

Version [4.6.0.2935] Computer name [PC-102294] ePO server [BE-EPO01;US-TCC01;IN-SEC01;BE-SEC01]
View debug logs: FrameSvc current / previous, NaPrdMgr current / previous  
Date and Time Type Component Message 
woensdag 14 augustus 2013 9:20:18  Info  Updater  Subsystem started 
woensdag 14 augustus 2013 9:20:18  Info  Scheduler  Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 12:07:00 PM 
woensdag 14 augustus 2013 9:20:18  Info  Scheduler  Scheduler is now running 
woensdag 14 augustus 2013 9:20:18  Info  Scheduler  Scheduler: Missed task: [TTG - Update Workstations] 
woensdag 14 augustus 2013 9:20:18  Info  Scheduler  Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 9:25:18 AM 
woensdag 14 augustus 2013 9:20:18  Info  Agent  Agent will connect to Server in randomized full ASCI interval : 7200 seconds 
woensdag 14 augustus 2013 9:20:18  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 9:20:18  Info  Agent  Agent will connect to Server in : 28 minutes and 0 seconds 
woensdag 14 augustus 2013 9:25:18  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:25:18  Info  Scheduler  Scheduler: Invoking task [TTG - Update Workstations]... 
woensdag 14 augustus 2013 9:25:18  Info  Scheduler  Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 12:06:00 PM 
woensdag 14 augustus 2013 9:25:19  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:25:19  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:25:19  Info  Updater  Downloading catalog.z. 
woensdag 14 augustus 2013 9:25:19  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:25:19  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:25:19  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:25:20  Info  Updater  These updates will be applied if they are in the repository: Engine, DAT, ENCPTCNT6000, VIRUSCAN8600, VIRUSCAN8700, LV2SNENG1000, BOCVSE__1000, SUPPMVTCONTENT_1000, SPAMSAFE1000, GROUPSHD7000, VIRUSCAN8800, SIAREVOK1000, EETHEME, AMCORDAT1000, EXTRADAT1000, EPOAGENT3000META, MASECORE2000, TELECONT1000, MSMAVAS_1100, MSCANENG1000, SUPPCLNT1000. 
woensdag 14 augustus 2013 9:25:20  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:21  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:21  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:21  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:25:22  Info  Updater  Verifying V2engdet.mcs. 
woensdag 14 augustus 2013 9:25:22  Info  Updater  Product(s) running the latest Engine. 
woensdag 14 augustus 2013 9:25:22  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:22  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:22  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:22  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:25:23  Info  Updater  Verifying V2datdet.mcs. 
woensdag 14 augustus 2013 9:25:23  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:24  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:24  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:25:24  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:25:25  Info  Updater  Starting DAT update. 
woensdag 14 augustus 2013 9:25:25  Info  Updater  Downloading DAT. 
woensdag 14 augustus 2013 9:25:25  Info  Updater  Downloading gdeltaavv.ini. 
woensdag 14 augustus 2013 9:25:25  Info  Updater  Downloading 71657166avv.gem. 
woensdag 14 augustus 2013 9:25:48  Info  Scheduler  Next time(local) of task TTG - Update Workstations: Wednesday, August 14, 2013 12:13:00 PM 
woensdag 14 augustus 2013 9:25:52  Info  Updater  Pre-notifying for DAT update. 
woensdag 14 augustus 2013 9:25:52  Info  Updater  Backing up file(s) Engine DAT 
woensdag 14 augustus 2013 9:25:58  Info  Updater  Copying DAT. 
woensdag 14 augustus 2013 9:26:11  Info  Updater  Update succeeded to version 7166.0000. 
woensdag 14 augustus 2013 9:26:11  Info  Updater  Post-notifying for DAT update. 
woensdag 14 augustus 2013 9:26:19  Info  Updater  Verifying EceptCntDet.mcs. 
woensdag 14 augustus 2013 9:26:19  Info  Updater  Verifying VSE850Det.McS. 
woensdag 14 augustus 2013 9:26:20  Info  Updater  Verifying VSE870Det.McS. 
woensdag 14 augustus 2013 9:26:20  Info  Updater  Verifying BocDet_VSE.McS. 
woensdag 14 augustus 2013 9:26:20  Info  Updater  Searching available updates for BOC DAT. 
woensdag 14 augustus 2013 9:26:20  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:20  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:20  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:20  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:26:21  Info  Updater  Product(s) running the latest BOC DAT. 
woensdag 14 augustus 2013 9:26:21  Info  Updater  Verifying ePOMVTDetect.McS. 
woensdag 14 augustus 2013 9:26:21  Info  Updater  Verifying SK_det.mcs. 
woensdag 14 augustus 2013 9:26:21  Info  Updater  Verifying GSEHotfixDet.McS. 
woensdag 14 augustus 2013 9:26:21  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:26:22  Info  Updater  Searching available updates for McAfee VirusScan Enterprise 8.8.0. 
woensdag 14 augustus 2013 9:26:22  Info  Updater  Verifying detect.mcs. 
woensdag 14 augustus 2013 9:26:22  Info  Updater  Searching available updates for EEADMIN_1000 1.0.0. 
woensdag 14 augustus 2013 9:26:22  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:22  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:22  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:22  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Verifying install.mcs. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Starting DAT update. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Verifying install.mcs. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Verifying 4F2068EB-4028-4345-B2FA-83CE378B4D97.zip. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Update succeeded to version DAT 1.0.0.0. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Verifying amcore.mcs. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Verifying extradat.mcs. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Product(s) running the latest ExtraDAT. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Verifying AgtMetaDet.McS. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Searching available updates for McAfee Agent Plugin. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:23  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:24  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:24  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:26:25  Info  Updater  Product(s) running the latest Plugin. 
woensdag 14 augustus 2013 9:26:25  Info  Updater  Verifying Mase_Det.mcs. 
woensdag 14 augustus 2013 9:26:25  Info  Updater  Verifying TeleContent.mcs. 
woensdag 14 augustus 2013 9:26:25  Info  Updater  Downloading TeleContent.mcs. 
woensdag 14 augustus 2013 9:26:25  Info  Updater  Telemetry is not installed 
woensdag 14 augustus 2013 9:26:25  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:26  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:26  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:26:26  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:26:28  Info  Updater  Downloading rules.lua. 
woensdag 14 augustus 2013 9:26:29  Info  Updater  Content update succeeded 
woensdag 14 augustus 2013 9:26:30  Info  Updater  Verifying SuppClntDet.McS. 
woensdag 14 augustus 2013 9:26:30  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:26:48  Info  Scheduler  The task TTG - Update Workstations is successful 
woensdag 14 augustus 2013 9:26:48  Info  Scheduler  Scheduler: Task [TTG - Update Workstations] is finished 
woensdag 14 augustus 2013 9:30:17  Info  Agent  Agent Started Enforcing policies 
woensdag 14 augustus 2013 9:30:17  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:30:17  Info  Management  Enforcing Policies for McAfee Agent 
woensdag 14 augustus 2013 9:30:18  Info  Agent  Agent uploading 1 events to ePO Server 
woensdag 14 augustus 2013 9:30:18  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:30:18  Info  Agent  Agent is sending EVENT package to ePO server 
woensdag 14 augustus 2013 9:30:18  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:30:19  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:30:19  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:30:48  Info  Scheduler  Added a new task TTG - Install Agent (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:31:18  Info  Scheduler  Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:31:18  Info  Scheduler  Scheduler: Invoking task [TTG - Install Agent (Win)]... 
woensdag 14 augustus 2013 9:31:18  Info  Management  Enforcing Policies for VIRUSCAN8800 
woensdag 14 augustus 2013 9:31:18  Info  Management  Enforcing Policies for EPOAGENT3000META 
woensdag 14 augustus 2013 9:31:18  Info  Management  Enforcing Policies for EPOAGENT3000 
woensdag 14 augustus 2013 9:31:18  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:31:18  Info  Agent  Agent finished Enforcing policies 
woensdag 14 augustus 2013 9:31:18  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 9:31:19  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:31:19  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:31:19  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:31:19  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:31:20  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:31:48  Info  Scheduler  The task TTG - Install Agent (Win) is successful 
woensdag 14 augustus 2013 9:31:48  Info  Scheduler  Scheduler: Task [TTG - Install Agent (Win)] is finished 
woensdag 14 augustus 2013 9:31:48  Info  Scheduler  Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]... 
woensdag 14 augustus 2013 9:31:48  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:31:49  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:31:49  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:31:49  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:31:49  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:31:50  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:31:50  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:31:50  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:32:18  Info  Scheduler  The task TTG - Install VSE 8.8 (Win) is successful 
woensdag 14 augustus 2013 9:32:18  Info  Scheduler  Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished 
woensdag 14 augustus 2013 9:35:17  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:35:17  Info  Agent  Agent uploading 1 events to ePO Server 
woensdag 14 augustus 2013 9:35:17  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:35:17  Info  Agent  Agent is sending EVENT package to ePO server 
woensdag 14 augustus 2013 9:35:17  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:35:19  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:35:19  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:40:17  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:40:28  Info  Agent  Agent wakeup call received 
woensdag 14 augustus 2013 9:40:28  Info  Agent  Agent wakeup call for FULL PROPS received 
woensdag 14 augustus 2013 9:40:28  Info  Agent  Agent started performing ASCI 
woensdag 14 augustus 2013 9:40:28  Info  Agent  Checking MAC address... 
woensdag 14 augustus 2013 9:40:28  Info  Management  Collecting Properties 
woensdag 14 augustus 2013 9:40:30  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:40:30  Info  Agent  Agent uploading 1 events to ePO Server 
woensdag 14 augustus 2013 9:40:30  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:40:30  Info  Agent  Agent is sending FULL PROPS package to ePO server 
woensdag 14 augustus 2013 9:40:30  Info  Agent  Agent is connecting to ePO server 

McAfee Agent Activity Log
Version [4.6.0.2935] Computer name [NL-100646] ePO server [BE-EPO01;US-TCC01;IN-SEC01;BE-SEC01]
View debug logs: FrameSvc current / previous, NaPrdMgr current / previous  
Date and Time Type Component Message 
woensdag 14 augustus 2013 7:01:16  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 7:03:30  Info  Agent  Agent Started Enforcing policies 
woensdag 14 augustus 2013 7:03:30  Info  Management  Enforcing Policies for McAfee Agent 
woensdag 14 augustus 2013 7:03:59  Info  Scheduler  Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list 
woensdag 14 augustus 2013 7:04:00  Info  Management  Enforcing Policies for VIRUSCAN8800 
woensdag 14 augustus 2013 7:04:00  Info  Management  Enforcing Policies for EPOAGENT3000META 
woensdag 14 augustus 2013 7:04:00  Info  Management  Enforcing Policies for EPOAGENT3000 
woensdag 14 augustus 2013 7:04:00  Info  Management  Enforcing Policies for EEADMIN_1000 
woensdag 14 augustus 2013 7:04:00  Info  Agent  Agent finished Enforcing policies 
woensdag 14 augustus 2013 7:04:00  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 7:06:16  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 7:11:16  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 7:13:29  Info  Scheduler  Scheduler: Task [TTG - Install Agent (Win)] exceeded duration limits. Task stopped 
woensdag 14 augustus 2013 7:14:00  Info  Agent  Agent Started Enforcing policies 
woensdag 14 augustus 2013 7:14:00  Info  Management  Enforcing Policies for McAfee Agent 
woensdag 14 augustus 2013 7:15:25  Info  Scheduler  Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list 
woensdag 14 augustus 2013 7:15:25  Info  Management  Enforcing Policies for VIRUSCAN8800 
woensdag 14 augustus 2013 7:15:25  Info  Management  Enforcing Policies for EPOAGENT3000META 
woensdag 14 augustus 2013 7:15:25  Info  Management  Enforcing Policies for EPOAGENT3000 
woensdag 14 augustus 2013 7:15:25  Info  Management  Enforcing Policies for EEADMIN_1000 
woensdag 14 augustus 2013 7:15:26  Info  Agent  Agent finished Enforcing policies 
woensdag 14 augustus 2013 7:15:26  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 7:15:29  Info  Scheduler  Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]... 
woensdag 14 augustus 2013 7:15:58  Info  Agent  Agent started performing ASCI 
woensdag 14 augustus 2013 7:16:16  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 7:21:16  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 7:25:26  Info  Agent  Agent Started Enforcing policies 
woensdag 14 augustus 2013 7:25:26  Info  Management  Enforcing Policies for McAfee Agent 
woensdag 14 augustus 2013 7:25:29  Info  Scheduler  Added a new task TTG - Install Agent (Win) to Scheduler's task list 
woensdag 14 augustus 2013 7:25:30  Info  Management  Enforcing Policies for VIRUSCAN8800 
woensdag 14 augustus 2013 7:25:30  Info  Management  Enforcing Policies for EPOAGENT3000META 
woensdag 14 augustus 2013 7:25:30  Info  Management  Enforcing Policies for EPOAGENT3000 
woensdag 14 augustus 2013 7:25:30  Info  Management  Enforcing Policies for EEADMIN_1000 
woensdag 14 augustus 2013 7:25:30  Info  Agent  Agent finished Enforcing policies 
woensdag 14 augustus 2013 7:25:30  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 7:26:16  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:22:06  Info  Updater  Subsystem started 
woensdag 14 augustus 2013 9:22:07  Info  Scheduler  Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 12:10:00 
woensdag 14 augustus 2013 9:22:09  Info  Scheduler  Next time(local) of task {A14CD6FC-3BA8-4703-87BF-E3247CE382F5}: woensdag 14 augustus 2013 17:21:00 
woensdag 14 augustus 2013 9:22:10  Info  Scheduler  Scheduler is now running 
woensdag 14 augustus 2013 9:22:10  Info  Scheduler  Scheduler: Missed task: [TTG - Update Workstations] 
woensdag 14 augustus 2013 9:22:10  Info  Scheduler  Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 9:27:10 
woensdag 14 augustus 2013 9:22:11  Info  Agent  Agent will connect to Server in randomized full ASCI interval : 7200 seconds 
woensdag 14 augustus 2013 9:22:11  Info  Agent  Agent will connect to Server in : 61 minutes and 0 seconds 
woensdag 14 augustus 2013 9:22:12  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 9:23:12  Info  Scheduler  Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]... 
woensdag 14 augustus 2013 9:27:15  Info  Scheduler  Scheduler: Invoking task [TTG - Update Workstations]... 
woensdag 14 augustus 2013 9:27:15  Info  Script  The update task will be re-tried in 3 minutes because Updater is in progress. 
woensdag 14 augustus 2013 9:27:15  Info  Scheduler  Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 12:04:00 
woensdag 14 augustus 2013 9:27:17  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:27:17  Info  Agent  Agent uploading 2 events to ePO Server 
woensdag 14 augustus 2013 9:27:17  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:27:17  Info  Agent  Agent is sending EVENT package to ePO server 
woensdag 14 augustus 2013 9:27:17  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:27:45  Info  Scheduler  Next time(local) of task TTG - Update Workstations: woensdag 14 augustus 2013 9:30:00 
woensdag 14 augustus 2013 9:27:45  Info  Scheduler  Added a new task TTG - Update Workstations to Scheduler's task list 
woensdag 14 augustus 2013 9:28:17  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:28:18  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:28:18  Info  Updater  Downloading catalog.z. 
woensdag 14 augustus 2013 9:28:18  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:28:18  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:28:18  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:28:18  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:28:18  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:28:19  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:28:19  Info  Updater  Downloading VSE880Det.McS. 
woensdag 14 augustus 2013 9:28:20  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:28:20  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:28:20  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:28:46  Info  Scheduler  The task TTG - Install VSE 8.8 (Win) is successful 
woensdag 14 augustus 2013 9:28:46  Info  Scheduler  Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished 
woensdag 14 augustus 2013 9:28:46  Info  Scheduler  Scheduler: Invoking task [TTG - Install Agent (Win)]... 
woensdag 14 augustus 2013 9:28:47  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:28:47  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:28:47  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:28:47  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:28:47  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:28:48  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:29:16  Info  Scheduler  The task TTG - Install Agent (Win) is successful 
woensdag 14 augustus 2013 9:29:16  Info  Scheduler  Scheduler: Task [TTG - Install Agent (Win)] is finished 
woensdag 14 augustus 2013 9:30:17  Info  Scheduler  Scheduler: Invoking task [TTG - Update Workstations]... 
woensdag 14 augustus 2013 9:30:17  Info  Scheduler  Next time of task TTG - Update Workstations is : Never 
woensdag 14 augustus 2013 9:30:17  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:30:17  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:30:17  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:30:17  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:30:17  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:30:18  Info  Updater  These updates will be applied if they are in the repository: Engine, DAT, ENCPTCNT6000, VIRUSCAN8600, VIRUSCAN8700, LV2SNENG1000, BOCVSE__1000, SUPPMVTCONTENT_1000, SPAMSAFE1000, GROUPSHD7000, VIRUSCAN8800, SIAREVOK1000, EETHEME, AMCORDAT1000, EXTRADAT1000, EPOAGENT3000META, MASECORE2000, TELECONT1000, MSMAVAS_1100, MSCANENG1000, SUPPCLNT1000. 
woensdag 14 augustus 2013 9:30:18  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:18  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:18  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:19  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:30:20  Info  Updater  Verifying V2engdet.mcs. 
woensdag 14 augustus 2013 9:30:20  Info  Updater  Product(s) running the latest Engine. 
woensdag 14 augustus 2013 9:30:20  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:20  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:20  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:20  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:30:21  Info  Updater  Verifying V2datdet.mcs. 
woensdag 14 augustus 2013 9:30:21  Info  Updater  Product(s) running the latest DATs. 
woensdag 14 augustus 2013 9:30:21  Info  Updater  Verifying EceptCntDet.mcs. 
woensdag 14 augustus 2013 9:30:21  Info  Updater  Verifying VSE850Det.McS. 
woensdag 14 augustus 2013 9:30:21  Info  Updater  Downloading VSE850Det.McS. 
woensdag 14 augustus 2013 9:30:22  Info  Updater  Verifying VSE870Det.McS. 
woensdag 14 augustus 2013 9:30:22  Info  Updater  Verifying BocDet_VSE.McS. 
woensdag 14 augustus 2013 9:30:22  Info  Updater  Searching available updates for BOC DAT. 
woensdag 14 augustus 2013 9:30:22  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:22  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:22  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:22  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Product(s) running the latest BOC DAT. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Verifying ePOMVTDetect.McS. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Verifying SK_det.mcs. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Verifying GSEHotfixDet.McS. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Searching available updates for McAfee VirusScan Enterprise 8.8.0. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Verifying detect.mcs. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Searching available updates for EEADMIN_1000 1.0.0. 
woensdag 14 augustus 2013 9:30:23  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:24  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:24  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:24  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Verifying install.mcs. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Starting DAT update. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Verifying install.mcs. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Verifying 4F2068EB-4028-4345-B2FA-83CE378B4D97.zip. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Update succeeded to version DAT 1.0.0.0. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Verifying amcore.mcs. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Verifying extradat.mcs. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Product(s) running the latest ExtraDAT. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Verifying AgtMetaDet.McS. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Searching available updates for McAfee Agent Plugin. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:25  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:30:26  Info  Updater  Product(s) running the latest Plugin. 
woensdag 14 augustus 2013 9:30:26  Info  Updater  Verifying Mase_Det.mcs. 
woensdag 14 augustus 2013 9:30:26  Info  Updater  Verifying TeleContent.mcs. 
woensdag 14 augustus 2013 9:30:26  Info  Updater  Downloading TeleContent.mcs. 
woensdag 14 augustus 2013 9:30:27  Info  Updater  Telemetry is not installed 
woensdag 14 augustus 2013 9:30:27  Info  Updater  Downloading PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:27  Info  Updater  Verifying PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:27  Info  Updater  Extracting PkgCatalog.z. 
woensdag 14 augustus 2013 9:30:27  Info  Updater  Loading update configuration from: PkgCatalog.xml 
woensdag 14 augustus 2013 9:30:28  Info  Updater  Downloading rules.lua. 
woensdag 14 augustus 2013 9:30:28  Info  Updater  Content update succeeded 
woensdag 14 augustus 2013 9:30:28  Info  Updater  Verifying SuppClntDet.McS. 
woensdag 14 augustus 2013 9:30:28  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:30:47  Info  Scheduler  The task TTG - Update Workstations is successful 
woensdag 14 augustus 2013 9:30:47  Info  Scheduler  Scheduler: Task [TTG - Update Workstations] is finished 
woensdag 14 augustus 2013 9:32:18  Info  Agent  Agent Started Enforcing policies 
woensdag 14 augustus 2013 9:32:18  Info  Management  Enforcing Policies for McAfee Agent 
woensdag 14 augustus 2013 9:32:19  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:32:19  Info  Agent  Agent uploading 1 events to ePO Server 
woensdag 14 augustus 2013 9:32:19  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:32:19  Info  Agent  Agent is sending EVENT package to ePO server 
woensdag 14 augustus 2013 9:32:19  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:32:20  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:32:20  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:32:47  Info  Scheduler  Added a new task TTG - Install Agent (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:33:17  Info  Scheduler  Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:33:17  Info  Scheduler  Scheduler: Invoking task [TTG - Install Agent (Win)]... 
woensdag 14 augustus 2013 9:33:18  Info  Management  Enforcing Policies for VIRUSCAN8800 
woensdag 14 augustus 2013 9:33:18  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:33:18  Info  Management  Enforcing Policies for EPOAGENT3000META 
woensdag 14 augustus 2013 9:33:18  Info  Management  Enforcing Policies for EPOAGENT3000 
woensdag 14 augustus 2013 9:33:18  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:33:18  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:33:18  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:33:18  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:33:18  Info  Management  Enforcing Policies for EEADMIN_1000 
woensdag 14 augustus 2013 9:33:19  Info  Agent  Agent finished Enforcing policies 
woensdag 14 augustus 2013 9:33:19  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 9:33:19  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:33:21  Info  Agent  Sending the next batch of 1 data channel items 
woensdag 14 augustus 2013 9:33:21  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:33:21  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:33:22  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:33:22  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:33:25  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:33:25  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:33:27  Info  Agent  Package uploaded to ePO Server successfully 
woensdag 14 augustus 2013 9:33:27  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:33:48  Info  Scheduler  The task TTG - Install Agent (Win) is successful 
woensdag 14 augustus 2013 9:33:48  Info  Scheduler  Scheduler: Task [TTG - Install Agent (Win)] is finished 
woensdag 14 augustus 2013 9:33:48  Info  Scheduler  Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]... 
woensdag 14 augustus 2013 9:33:48  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:33:48  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:33:48  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:33:48  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:33:48  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:33:49  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:33:50  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:33:50  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:34:18  Info  Scheduler  The task TTG - Install VSE 8.8 (Win) is successful 
woensdag 14 augustus 2013 9:34:18  Info  Scheduler  Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished 
woensdag 14 augustus 2013 9:37:10  Info  Agent  Agent wakeup call received 
woensdag 14 augustus 2013 9:37:10  Info  Agent  Agent wakeup call for FULL PROPS received 
woensdag 14 augustus 2013 9:37:10  Info  Agent  Agent started performing ASCI 
woensdag 14 augustus 2013 9:37:10  Info  Agent  Checking MAC address... 
woensdag 14 augustus 2013 9:37:10  Info  Agent  New MAC address was found..regenerating Agent ID 
woensdag 14 augustus 2013 9:37:10  Info  Management  Collecting Properties 
woensdag 14 augustus 2013 9:37:12  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:37:12  Info  Agent  Agent uploading 1 events to ePO Server 
woensdag 14 augustus 2013 9:37:12  Info  Agent  Agent uploading 24 events to ePO Server 
woensdag 14 augustus 2013 9:37:12  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:37:12  Info  Agent  Agent is sending FULL PROPS package to ePO server 
woensdag 14 augustus 2013 9:37:12  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:37:43  Info  Agent  Package uploaded to ePO Server successfully 
woensdag 14 augustus 2013 9:37:43  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:37:43  Info  Agent  Agent received POLICY package from ePO server 
woensdag 14 augustus 2013 9:37:45  Info  Agent  New server policy was successfully merged 
woensdag 14 augustus 2013 9:37:45  Info  Agent  Enforcing newly downloaded policies 
woensdag 14 augustus 2013 9:37:45  Info  Agent  Agent Started Enforcing policies 
woensdag 14 augustus 2013 9:37:45  Info  Management  Enforcing Policies for McAfee Agent 
woensdag 14 augustus 2013 9:37:45  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:37:45  Info  Agent  Agent is sending EVENT package to ePO server 
woensdag 14 augustus 2013 9:37:45  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:37:46  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:37:46  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:37:46  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:37:46  Info  Agent  Agent is sending EVENT package to ePO server 
woensdag 14 augustus 2013 9:37:46  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:37:47  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:37:47  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:37:48  Info  Scheduler  Added a new task TTG - Install Agent (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:38:18  Info  Scheduler  Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:38:18  Info  Scheduler  Scheduler: Invoking task [TTG - Install Agent (Win)]... 
woensdag 14 augustus 2013 9:38:19  Info  Management  Enforcing Policies for VIRUSCAN8800 
woensdag 14 augustus 2013 9:38:19  Info  Management  Enforcing Policies for EPOAGENT3000META 
woensdag 14 augustus 2013 9:38:19  Info  Management  Enforcing Policies for EPOAGENT3000 
woensdag 14 augustus 2013 9:38:19  Info  Management  Enforcing Policies for EEADMIN_1000 
woensdag 14 augustus 2013 9:38:19  Info  Agent  Agent finished Enforcing policies 
woensdag 14 augustus 2013 9:38:19  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 9:38:19  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:38:19  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:38:19  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:38:19  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:38:19  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:38:20  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:38:21  Info  Agent  Sending the next batch of 2 data channel items 
woensdag 14 augustus 2013 9:38:21  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:38:21  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:38:27  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:38:27  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:38:31  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:38:31  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:38:33  Info  Agent  Package uploaded to ePO Server successfully 
woensdag 14 augustus 2013 9:38:33  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:38:33  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:38:33  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:38:34  Info  Agent  Package uploaded to ePO Server successfully 
woensdag 14 augustus 2013 9:38:34  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:38:39  Info  Agent  Sending the next batch of 4 data channel items 
woensdag 14 augustus 2013 9:38:39  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:38:39  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:38:46  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:38:46  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:38:48  Info  Scheduler  The task TTG - Install Agent (Win) is successful 
woensdag 14 augustus 2013 9:38:48  Info  Scheduler  Scheduler: Task [TTG - Install Agent (Win)] is finished 
woensdag 14 augustus 2013 9:38:48  Info  Scheduler  Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]... 
woensdag 14 augustus 2013 9:38:49  Info  Updater  Checking update packages from repository Repo001. 
woensdag 14 augustus 2013 9:38:49  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:38:49  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:38:49  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:38:49  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:38:50  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:38:50  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:38:50  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:38:51  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:38:51  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:38:53  Info  Agent  Package uploaded to ePO Server successfully 
woensdag 14 augustus 2013 9:38:53  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:38:53  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:38:53  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:38:54  Info  Agent  Package uploaded to ePO Server successfully 
woensdag 14 augustus 2013 9:38:54  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:38:57  Info  Agent  Sending the next batch of 3 data channel items 
woensdag 14 augustus 2013 9:38:57  Info  Agent  Agent communication session started 
woensdag 14 augustus 2013 9:38:57  Info  Agent  Agent is connecting to ePO server 
woensdag 14 augustus 2013 9:39:00  Info  Agent  No package received from ePO Server 
woensdag 14 augustus 2013 9:39:00  Info  Agent  Agent communication session closed 
woensdag 14 augustus 2013 9:39:18  Info  Scheduler  The task TTG - Install VSE 8.8 (Win) is successful 
woensdag 14 augustus 2013 9:39:18  Info  Scheduler  Scheduler: Task [TTG - Install VSE 8.8 (Win)] is finished 
woensdag 14 augustus 2013 9:42:11  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:47:08  Info  Agent  Agent is looking for events to upload 
woensdag 14 augustus 2013 9:48:15  Info  Agent  Agent Started Enforcing policies 
woensdag 14 augustus 2013 9:48:15  Info  Management  Enforcing Policies for McAfee Agent 
woensdag 14 augustus 2013 9:48:44  Info  Scheduler  Added a new task TTG - Install Agent (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:49:14  Info  Scheduler  Added a new task TTG - Install VSE 8.8 (Win) to Scheduler's task list 
woensdag 14 augustus 2013 9:49:14  Info  Scheduler  Scheduler: Invoking task [TTG - Install Agent (Win)]... 
woensdag 14 augustus 2013 9:49:15  Info  Management  Enforcing Policies for VIRUSCAN8800 
woensdag 14 augustus 2013 9:49:15  Info  Management  Enforcing Policies for EPOAGENT3000META 
woensdag 14 augustus 2013 9:49:15  Info  Management  Enforcing Policies for EPOAGENT3000 
woensdag 14 augustus 2013 9:49:15  Info  Management  Enforcing Policies for EEADMIN_1000 
woensdag 14 augustus 2013 9:49:15  Info  Agent  Agent finished Enforcing policies 
woensdag 14 augustus 2013 9:49:15  Info  Agent  Next policy enforcement in 10 minutes 
woensdag 14 augustus 2013 9:49:16  Info  Updater  Checking update packages from repository ePOSA_Repo001. 
woensdag 14 augustus 2013 9:49:16  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:49:16  Info  Updater  Downloading catalog.z. 
woensdag 14 augustus 2013 9:49:16  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:49:16  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:49:16  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:49:17  Info  Updater  Update Finished 
woensdag 14 augustus 2013 9:49:44  Info  Scheduler  The task TTG - Install Agent (Win) is successful 
woensdag 14 augustus 2013 9:49:44  Info  Scheduler  Scheduler: Task [TTG - Install Agent (Win)] is finished 
woensdag 14 augustus 2013 9:49:44  Info  Scheduler  Scheduler: Invoking task [TTG - Install VSE 8.8 (Win)]... 
woensdag 14 augustus 2013 9:49:45  Info  Updater  Checking update packages from repository ePOSA_Repo001. 
woensdag 14 augustus 2013 9:49:45  Info  Updater  Initializing update... 
woensdag 14 augustus 2013 9:49:45  Info  Updater  Verifying catalog.z. 
woensdag 14 augustus 2013 9:49:45  Info  Updater  Extracting catalog.z. 
woensdag 14 augustus 2013 9:49:45  Info  Updater  Loading update configuration from: catalog.xml 
woensdag 14 augustus 2013 9:49:46  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:49:46  Info  Updater  Verifying VSE880Det.McS. 
woensdag 14 augustus 2013 9:49:46  Info  Updater  Update Finished
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maciekl123
maciekl123
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Message 10 of 23
‎08-14-2013 01:27 AM

Re: Decrypt & Uninstall EE issues

Humm, ya it is really weird.

I had some simillar issues as i remember.

Try to redeploy the EE (should start upgrading same version and will be visible as component in ePO).

First of all u have to get full props of this machine (if ePO odn't recognize EE on it then ur policy will not activate for it).

When u will see EE plugin in ePO console then u can run policy again.

U can also duplicate ur policy and run it only for that clients u want to decrypt. Then u can check the remote log again if that policy was recived by client.

Hope it will helps.

U can also check "action->Agent->Show Client Events" maybe there u will find some error code.

Message was edited by: maciekl123 on 8/14/13 3:30:31 AM CDT
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