We have recently updated our client computers from EE 7.0.3 to DE 7.1. The upgrade of clients have gone smoothly.
Today we had a preboot error on one client, and i created a bootable standalone floppy using the DETech files supplied with the download.
The floppy completed successfully, but when i boot from the floppy i get the below error message:
Can someone advise me on what to do?
seems to be booting fine?
Is the error expected - ie, do you have a valid, active EEPC pre-boot on this machine?
What's the reason you are booting from the floppy?
Sure, the disk boots just fine. However, it is not functioning as it should.
The reason? Well, the disk is used for emergancy boots, so my reason would be to prepare my service desk personnel with means for emergancy booting an encrypted laptop, when one comes in with e.g. an corrupted preboot.
Yes, i have a valid, active DE7.1 pre-boot on the machine. The prebot works just fine, and that is why i am puzzled about this error i'm recieving when booting the floppy. Not true that we've had a laptop with a preboot error.
Basically i made the floppy and tested it on a fully functional laptop with active and working preboot environment. So the error i get is much surprising.
Message was edited by: DPE on 5/13/14 8:07:14 AM CDT
The file i used for creating the floppy was EETech.RTB located in the Standalone folder of the WinTech ZIP. I believe this is the correct one to use for non-Opal BIOS systems?
yup. that's the correct one.
If the same disk works on other devices then it must be a hardware problem with the one you are using - perhaps floppy support is simply broken in the BIOS?
Unfortunately, this happens on all my clients. Not just one machine.
Luckilly i can still use the 7.0.3 EETech floppy for emergancy boot and encryption removal, but i would really like to know what is wrong with my machines since the DE 7.1 floppy doesnt recognise them as being active DE 7.1 machines.
Btw, this happens both with the floppy but also if i make a bootable USB thump drive.