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After install Saftboot 6.2 on Windows 7 32bit can not boot.

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Dear, Mcafee Team

     I have some problem  on user laptop, I'm reinstall MS Windows 7  32 Bit and reinstall saftboot 6.2 agent on laptop ,  After process 100% on system patition , I'm reboot system . Then Mcafee Enpoint Encription show login poopup, I'm login with my user an then Laptop Show message below.

Resetting Hardware ...

Restoring Interrupts ...

Disabling Mouse ...

Disabling Mouse ...

Start Operating System ...

Error Loading Operating System_

I'm test with move Mcafee Enpoint Encription out of my laptop , then windows boot normally

More than

I'm test by Fdisk and new install The MS windows 7 32 bit the problem the same on the top.

My Laptop   Dell Latitude E5430  Intel Core I3  Memory 2 GB  HDD 320 GB  7200 RPM

Befor that install normally

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1 Solution

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Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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I'm set Harddisk drive to   AHCI Mode  This mode support Windows 7  32 bit

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7 Replies
SafeBoot
Level 21

Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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did you remove EEPC first, or did you install over the top?

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Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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Dear, Saftboot

          First I'm Move Saftboot from laptop, Delete Computer name from Saftboot server (EEPC) and setup MS Windows 7 32 bit, after that start install with sent packet install from Saftboot server to automatic install on laptop.

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Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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I'm set Harddisk drive to   AHCI Mode  This mode support Windows 7  32 bit

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Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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Dear, Mcafee's support Team

     Please help me to fix that, please. My User want to use her laptop.

     My hardhare vendor change all path for this case but problem was still.

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Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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Oh No body help me to fix this problem .

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SafeBoot
Level 21

Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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I think you misunderstand - this is not technical support. This is the McAfee community frequented by volunteers. If you need technical support from McAfee you need to be contacting your McAfee reseller or platinum support person - http://support.mcafee.com

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Re: After install Saftboot 6.2 on Windows 7 32bit can not boot.

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Saftboot 

     Sorry. I'm misunderstand, I'll contacting my McAfee reseller or platinum support person - http://support.mcafee.com

Thank you

MCafee Thailand , Diffical to contact them and does not care Customer. Agreed to give back, but did not call back.

http://support.mcafee.com/

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