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hemantk
Level 12

After authenticating at PBA, the screen freezes at the Starting Windows screen

Hello Everyone.....

Please help me...

I m faciing an issue with mcafee EEPC 6.1.3 with Dell E6410, After authenticating at PBA, the screen freezes at the Starting Windows screen

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4 Replies
foliveir
Level 11

Re: After authenticating at PBA, the screen freezes at the Starting Windows screen

Hello Hemant,

Which 6.1 Patch 3, the RTW release or HF744/755 ?

HTH,

Fausto

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hemantk
Level 12

Re: After authenticating at PBA, the screen freezes at the Starting Windows screen

EEPC 6.1.3.7409862

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foliveir
Level 11

Re: After authenticating at PBA, the screen freezes at the Starting Windows screen

Hello,

I would advise you to contact our Support and work with them to obtain HF755.

HTH,

Fausto

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cpromen
Level 9

Re: After authenticating at PBA, the screen freezes at the Starting Windows screen

support told me this was a known issue if usb storage device is attached (also happens with iphones). workaround is to uncheck always enable usb support in the policy. 

fixed in eepc 6.2.

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