I have a laptop that is having big problems with McAfee. When it it booting up, the 92h error appears. I've tried removing the encryption and ding an emergency boot, but I'm having problems with it. I have exported the recovery information (and I am 110% sure that it is the correct machine), authenticated with it, authorized using the code of the day and tried removing Endpoint Encryption. Unfortunately I am getting error EF060002: Incorrect Key.
Token authentication is not an option.
Did anyone encounter this kind of a problem?
Possibly the machine has activated multiple times, and you're looking at the wrong record. You should involve your platinum support person, they can help you here.