We have upgraded McAfee epo from 5.3 to 5.9.1. EPO 5.3 having MDE extension and packages installed and EPO 5.9.1 not having any MDE component.
We have few win 7 systems on which MDE already installed and mcafee agent from EPO 5.9 have been upgraded without removing existing MDE on the same systems. and now few system showing error 2100: Detection error on HDD(Main HDD)
So my question is : is there any way to get the recovery xml file or any way to decrypt the disk?