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Reliable Contributor sw41
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Message 1 of 3

Show encrypted users on client

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I can go into EPO and see the list of encrypted users for a client. Where can I go on the client to see a list of users who can log in to the pre-boot?  Need this for troubleshooting steps when someone cannot log in to the preboot.

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Reliable Contributor kylekat
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Re: Show encrypted users on client

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Opening the Encryption status screen on the client (and assuming you have it active by policy), you can hit the button "Save Machine Info".

It will export a TXT file that will ahve a section called "Assigned Users". I believe that is what you are after.

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Reliable Contributor kylekat
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Message 2 of 3

Re: Show encrypted users on client

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Opening the Encryption status screen on the client (and assuming you have it active by policy), you can hit the button "Save Machine Info".

It will export a TXT file that will ahve a section called "Assigned Users". I believe that is what you are after.

Reliable Contributor sw41
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Message 3 of 3

Re: Show encrypted users on client

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yep, that is it. thanks! Great info in there.

McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.