cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

SSO not working in Drive encryption

Hi all,

I have set up the drive encryption with SSO. But, it seems SSO is not working.

It asks for credentials in PBA as well as windows login.

Below settings are already done-

1. Enabled the SSO in the policy Logon tab.

2. Sync the LDAP with EPO.

3. Disabled the Interactive Logon: Do not require Alt+Ctrl+Del Tab.

Is there any other configuration that I am missing?

1 Reply
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: SSO not working in Drive encryption

Hi Yashika04,

Thank you for your question.

Please follow the instructions as detailed below:

- In the EPO console, open "Queries and reports" - Search by DE: users> run
- Select the user in question> Actions> Drive encryption> Clear login details
- Select the user in question> Actions> Drive encryption> Reset token
- Synchronize the final machine with the ePO to receive the changes
- Look at the log generated in the Drive encryption console on the final machine to be sure that the user has arrived well
- Also don't forget that the LDAP task has to be synchronized. Confirm that it ran well on the server before doing anything.

Was my reply helpful?If you find this post useful, Please give it a Kudos!

Please don't forget to select "Accept as a solution" in my reply and together we can help other members?

Kind Regards,
Sheila Bloise
Technical Support Engineer
Customer Success Group
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community