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Question on assigning the user

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What would be the best way to ensure that the end user is assigned to the client system and not the Admin account?

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McAfee Employee
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Re: Question on assigning the user

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Hi @Uthra ,

If you want to ensure that the Admin account is added to the client machine or not, you can follow the steps above to verify the same.

An admin account can have different names, it would have been named as Administrator or Admin or ITAdmin. You can search in the MfeEpe.log or Save Machine Info file if the admin account name is present or not. 

Kindly check this from the client and share us further updates with the admin account name which you are using in your client machines.

If you are using manual user assignment method using encryption users menu from EPO then you can remove the Admin user from the encryption users list, or if you are using ALDU in your policy, then the admin user should not have logged in to that machine at all, if they have logged in earlier then you need to use "Only add currently logged on local domain user(s); activation is dependent on a successful user assignment" option in your MDE Product settings policy for the ALDU.

 

If still you have more questions, kindly help us explaining your question with possible screenshots.

 

Thank you.

Regards,
Jithendran S
McAfee Employee

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Message 2 of 6

Re: Question on assigning the user

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What is this?

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Re: Question on assigning the user

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Why do you post the link here? Who are you?

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McAfee Employee
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Re: Question on assigning the user

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Hi @Uthra ,

Thank you for writing in here.

You can verify the information on the client machine using two ways,

1) You can check the MfeEpe.log in the local machine in the bath below,

C:\Program Files\McAfee\Endpoint Encryption Agent 

2) Or you can enable the "Create Endpoint Machine Info File" using the MDE Product Settings policy, which will enable a button in the Drive Encryption Status window on the client machine to save the Machine info file, this machine file will have the list of users who are assigned to the McAfee Drive Encryption pre-boot login screen

machineinfo.PNGsavems.PNG

 

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Thank you.

Regards,
Jithendran S
McAfee Employee
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Re: Question on assigning the user

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Thanks for your response. Request you to revisit my question again

McAfee Employee
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Message 6 of 6

Re: Question on assigning the user

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Hi @Uthra ,

If you want to ensure that the Admin account is added to the client machine or not, you can follow the steps above to verify the same.

An admin account can have different names, it would have been named as Administrator or Admin or ITAdmin. You can search in the MfeEpe.log or Save Machine Info file if the admin account name is present or not. 

Kindly check this from the client and share us further updates with the admin account name which you are using in your client machines.

If you are using manual user assignment method using encryption users menu from EPO then you can remove the Admin user from the encryption users list, or if you are using ALDU in your policy, then the admin user should not have logged in to that machine at all, if they have logged in earlier then you need to use "Only add currently logged on local domain user(s); activation is dependent on a successful user assignment" option in your MDE Product settings policy for the ALDU.

 

If still you have more questions, kindly help us explaining your question with possible screenshots.

 

Thank you.

Regards,
Jithendran S
McAfee Employee

View solution in original post

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