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Former Member
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Message 1 of 2

New SmartCard in Environment!!!

Transitioning from a Gemalto .NET to a Gemalto MD830B.  Both of which are supported.

Some users are getting "You must now register your token" at PBA.  User certificate has been uploaded to AD.

Anyone know why this is happening?  

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JaganA
McAfee Employee
McAfee Employee
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Re: New SmartCard in Environment!!!

@Former MemberThanks for choosing Support Community.

Since you have mentioned few users, I suspect token assignment in User Based Policy (UBP) for the users in question is incorrect. Could you verify and enforce the policy?

OR

The LDAP sync is not successful hence, the usercertificate is not available yet.

JaganA
McAfee Employee

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