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Mcafee drive encryption not change language of keyboard

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mcafee drive encryption 7.2.0 does not allow me to change the keyboard language in the Lenovo ThinkPad X390 and T490, it shows the other languages ​​that it has in the locale, but it does not let you select a different one for the keyboard.

what could be happening?

1 Solution

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McAfee Employee jsubbura
McAfee Employee
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Message 3 of 5

Re: Mcafee drive encryption not change language of keyboard

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Hi @jeferry ,

Additionally you can upgrade to MDE 7.2.9 which resolves this issue on Lenovo machines,

keyboard language.PNG

 

Article: https://kc.mcafee.com/corporate/index?page=content&id=KB84502

This would resolve your problem.

 

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thank you

Regards,
Jithendran S
McAfee Employee

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4 Replies
McAfee Employee jsubbura
McAfee Employee
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Message 2 of 5

Re: Mcafee drive encryption not change language of keyboard

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Hi @jeferry ,

Thank you for writing in here. 

Could you please help us with the photographs of the issue in here.

Additionally is the issue occurring on only one machine model or across all the machine models?

 

Thank you.

Regards,
Jithendran S
McAfee Employee
McAfee Employee jsubbura
McAfee Employee
Report Inappropriate Content
Message 3 of 5

Re: Mcafee drive encryption not change language of keyboard

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Hi @jeferry ,

Additionally you can upgrade to MDE 7.2.9 which resolves this issue on Lenovo machines,

keyboard language.PNG

 

Article: https://kc.mcafee.com/corporate/index?page=content&id=KB84502

This would resolve your problem.

 

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thank you

Regards,
Jithendran S
McAfee Employee

View solution in original post

Re: Mcafee drive encryption not change language of keyboard

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thanks for your collaboration, the issue is solved with this version

McAfee Employee jsubbura
McAfee Employee
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Message 5 of 5

Re: Mcafee drive encryption not change language of keyboard

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Hi @jeferry ,

You are welcome 🙂 

Thank you for choosing McAfee Support Community! 

 

Regards,
Jithendran S
McAfee Employee
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