Hi, I am using a company laptop and got the dreaded encryption fatal error black screen.
What are the steps I can take to resolve the issue so I can log onto my desktop? Note that I do not have the administration password available either. Please advise in layman's terms as I an not up to speed with computer code.
Note that the computer I am using is a Dell Latitude 7440. On a side note, is this laptop too dated to be using for a large company?