Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

McAfee Fatal Error

Hi, I am using a company laptop and got the dreaded encryption fatal error black screen.

What are the steps I can take to resolve the issue so I can log onto my desktop?  Note that I do not have the administration password available either.  Please advise in layman's terms as I an not up to speed with computer code.

Note that the computer I am using is a Dell Latitude 7440.  On a side note, is this laptop too dated to be using for a large company?



1 Reply
McAfee Employee aguevara
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: McAfee Fatal Error

Hi RG1777,

please kindly post this one on the below group:

but it sounds like it will be better to open a case with support 

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community