Hi, I am using a company laptop and got the dreaded encryption fatal error black screen.
What are the steps I can take to resolve the issue so I can log onto my desktop? Note that I do not have the administration password available either. Please advise in layman's terms as I an not up to speed with computer code.
Note that the computer I am using is a Dell Latitude 7440. On a side note, is this laptop too dated to be using for a large company?
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.