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McAfee Drive Encryption "EE050018" message

Hello,

I have a problem with a user : Every time he wants to connect to any PC that is assigned to him, there is the message "EE050018" in McAfee Drive Encryption.

What is the procedure to perform?

Thanks for your help

Denis

McAfee Drive Encryption 7.2.0
EPolicy Orchestrator 5.3.0

 

1 Reply
McAfee Employee Hawkmoon
McAfee Employee
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Re: McAfee Drive Encryption "EE050018" message

Hi Denis,

The message is specific to MDE, I had a quick word with the guys in that team and that asked for more detail, a screen shot or log showing the massage in context.

Regards the products (ePO being my main interest) what are the exact version you have please?

There is a chance that there is a fix already available ion the updated version(s)

fyi:
Drive Encryption 7.x Error Codes and Messages
Technical Articles ID: KB79785

edit:
The MDE guys gave me an update on the versions, they report a need to have 7.2.7 build 8 in use here.

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