Community Help Hub

mlajoie · ‎11-13-2018

MFEEPE.LOG reports the following:

ERROR EpoPlugin userHandler: failed to process batched user data response: [0xEE850002] [0xEE850002] Error writing firmware environment variable CompatibilityFlags: 5

MDE Client Event Message from ePO:

Client config:

What do I need to do to get this machine to activate MDE? Any help that can be provided would be greatly appreciated.

ninov_n · ‎03-21-2019

Hello,

Your error refers to that MDE error code:

0xEE850002

NVRam write failed.

This is known issue for multiple HP spectre models:

Please try disabling Fast Boot from BIOS options.

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino

mlajoie · ‎03-21-2019

upgrading the BIOS, actually, resolved this issue.

mlajoie · ‎03-20-2019

anyone have any thoughts on this?

ninov_n · ‎03-21-2019

Please review my last reply

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino

ninov_n · ‎03-21-2019

Hello,

Your error refers to that MDE error code:

0xEE850002

NVRam write failed.

This is known issue for multiple HP spectre models:

Please try disabling Fast Boot from BIOS options.

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino

mlajoie · ‎03-21-2019

upgrading the BIOS, actually, resolved this issue.

ninov_n · ‎03-21-2019

Hi,

BIOS upgrade is another good step to try. I am glad tha it resolved the issue for you.

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino

MDE 7.2.7 failed to activate