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jround
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Inactive Windows 10 laptop

Scratching my head over a Windows 10 1803 laptop that simply won't active/encrypt with Drive Encryption 7.2.7.8!

BitLocker isn't enabled, has all the relevant policies applied via ePO, but seems to struggle around this part in the event log :

Any ideas?  The only thing I did notice is the disk had quite a few OEM recovery partitions etc. but we only choose to encrypt c:\ and d:\

MfeEpeCoreEncryptionPlugin --- Activation Begins ---
2019-01-15 12:56:51,120 INFO StatusService Activation has started
2019-01-15 12:56:51,120 INFO StatusService Searching available Encryption Providers
2019-01-15 12:56:51,120 INFO MfeEpeCoreEncryptionPlugin Size of provider order list in policy is 2
2019-01-15 12:56:51,120 INFO MfeEpeCoreEncryptionPlugin Service with UUID 6477FB57-DCF1-418E-9948-9F32C57B0FA4 has state: Unsupported
2019-01-15 12:56:51,120 WARNING MfeEpeCoreEncryptionPlugin [0xEE010001] No provider supports policy or system configuration
2019-01-15 12:56:51,120 WARNING MfeEpeCoreEncryptionPlugin [0xEE010001] No provider supports policy or system configuration
2019-01-15 12:56:51,120 ERROR EpoPlugin userHandler: failed to process batched user data response: [0xEE010001] [0xEE010001] No provider supports policy or system configuration
2019-01-15 12:56:51,120 ERROR StatusService Failed to process a batch of user data received
2019-01-15 12:56:51,120 INFO EpoState == End of policy enforcement ==

2 Replies

Re: Inactive Windows 10 laptop

Hello,

 

Did you try to do this KB bellow ?

 

https://kc.mcafee.com/corporate/index?page=content&id=KB84990

 

Re: Inactive Windows 10 laptop

Dear jround,

Did you find a solution for this problem?

I have just updated systems from DE7.2.5 to DE7.2.8 because of several problems.
Now I see this happening on some (W10_1803) systems 😞

I really need to find a solution.  I really don't understand McAfee... 
This is already the fifth time this year (the year is only 2 months old) that I needed to upgrade McAfee SW... and every time I introduced new problems with the new versions... 

 

 

More McAfee Tools to Help You
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