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Has anyone successfully implemented drive encryption with smart cards?

I am receiving an error that it is not a suitable card.

I am only doing this on a test user account. I have followed the instructions on setting up the policy assignment rules. I have my test user set up to use the common access card /PKI Smart card(we are using HID crescendo C1150s). I have tried resetting the token, trying another card, applying for a new certificate but I am still receiving "not a suitable card). I have checked and the C1150 is supported according to the KB. I went to the queries and reports and ran the DE: Users query and enabled my test account for UBP enforcement. Under server settings, for drive encryption, the activedirectory usercertificate field is correct and I verified through AD that there is a value. I submitted a ticket a few months ago to McAfee and it came back after troubleshooting that it is not supported. I already have activclient installed on the computer and I can log into the operating system fine with the card. 

1 Reply

Re: Has anyone successfully implemented drive encryption with smart cards?

According to this article, your token should be supported:


What version of Drive Encryption have you tried? What make/model of computer are you using? And are you using the built-in card reader of the laptop, or are you using an external reader? If you are using an external reader, what is the make/model of the reader?

Also, make sure the correct token type is selected in the DE User based policy. Looks like it should be "Common Access Card PKI Smart Card."

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