Recently we are getting reports FRP is crashing on certain machines, a common theme at the moment seems to be Windows 7 32 Bit in particular (we can't upgrade these to 64 bit or Windows 10 sadly as they're expensive medical devices!
I found this KB but it was for FRP 5.0.2
Faulting application name: MfeFfCore.exe, version: 188.8.131.52, time stamp: 0x5bbf7018Faulting module name: MfeFfCore.exe, version: 184.108.40.206, time stamp: 0x5bbf7018Exception code: 0x40000015Fault offset: 0x000592cbFaulting process id: 0x680Faulting application start time: 0x01d4c2b755bbf244Faulting application path: C:\Program Files\McAfee\Endpoint Encryption for Files and Folders\MfeFfCore.exeFaulting module path: C:\Program Files\McAfee\Endpoint Encryption for Files and Folders\MfeFfCore.exeReport Id: d14f866f-2f6f-11e9-b0dd-8cdcd42d263d
Windows 7 (32-bit and 64-bit) (Professional, Enterprise, Ultimate) editions are supported for all FRP versions from 4.3 to 5.0.9 as per this article:
In case it is still an issue with the latest releases, I would advise you to go directly to McAfee and log an SR for deeper investigation from the engineering team:
Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center
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