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FRP 5.0.9.108 crashing Win 7 32 Bit machines

Recently we are getting reports FRP is crashing on certain machines, a common theme at the moment seems to be Windows 7 32 Bit in particular (we can't upgrade these to 64 bit or Windows 10 sadly as they're expensive medical devices!

I found this KB but it was for FRP 5.0.2

https://kc.mcafee.com/corporate/index?page=content&id=KB88800

Faulting application name: MfeFfCore.exe, version: 5.0.9.108, time stamp: 0x5bbf7018
Faulting module name: MfeFfCore.exe, version: 5.0.9.108, time stamp: 0x5bbf7018
Exception code: 0x40000015
Fault offset: 0x000592cb
Faulting process id: 0x680
Faulting application start time: 0x01d4c2b755bbf244
Faulting application path: C:\Program Files\McAfee\Endpoint Encryption for Files and Folders\MfeFfCore.exe
Faulting module path: C:\Program Files\McAfee\Endpoint Encryption for Files and Folders\MfeFfCore.exe
Report Id: d14f866f-2f6f-11e9-b0dd-8cdcd42d263d

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Re: FRP 5.0.9.108 crashing Win 7 32 Bit machines

Hello,

Windows 7 (32-bit and 64-bit) (Professional, Enterprise, Ultimate) editions are supported for all FRP versions from 4.3 to 5.0.9 as per this article:

https://kc.mcafee.com/corporate/index?page=content&id=KB81149

 

In case it is still an issue with the latest releases, I would advise you to go directly to McAfee and log an SR for deeper investigation from the engineering team:

https://support.mcafee.com/ServicePortal/

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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