cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Fernando_Garcia
Fernando_Garcia
Not applicable
Report Inappropriate Content
Message 1 of 1
‎12-21-2018 04:06 AM

Encrypted usb disk appears as Fully Decrypted

Hello all,

I have McAfee FRMP 5.0.9.108. I was using an external usb hard disk encrypted with McAfee. Since some days ago I cannot access the disk content anymore. manage status is the following:

[Data Volume]

    Size:                 Unknown GB
    BitLocker Version:    2.0
    Conversion Status:    Fully Decrypted
    Percentage Encrypted: 0.0%
    Encryption Method:    AES 256
    Protection Status:    Protection Off
    Lock Status:          Unlocked
    Identification Field: Unknown
    Automatic Unlock:     Disabled
    Key Protectors:
        External Key
        Numerical Password

 

Is there a way to recover the information?

Regards

0 Kudos
Reply
McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.