This error refers to KB85872 - see if that helps resolve the issue.
2020-02-20 11:44:41,931 ERROR [pool-12-thread-1] core.UserManagementControl - Error Adding user : Failed to load Registered server with ID 2
com.mcafee.orion.ldapsync.exception.InvalidServerIdException: Failed to load Registered server with ID 2
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Hi @saddamuss ,
Did you delete the EPO Registered LDAP server and re-add the same recently?
Did you try to restart the EPO server once?
The logs say that the response from EPO does not have the details for the local domain users in the machine, so the MDE in the local machine is unable to add the users to the preboot file system. There is a problem with the LDAP cache values or the ldap sync.
I advise you to open a support ticket with McAfee Drive Encryption Support team for in-depth investigation.