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BN-Rob
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Drive Encryption # Unexpected IPC error # PBA is not syncing with new password over strg-alt-del

Hello together,

Drive Encryption - status is good and encrypted

LDAP Snyc is good without errors

 

We have some problems with PBA.

The passwords are not syncing. When I chnage the password over STRG+ALT+DEL and wait for LDAP Sync and Agent Sync and User Sync the password is not in PBA.

Now I have seen some errors in our "MfeEpe.log" but did not find explanations for that error messages.

Can one help me to understand Error/Warnings in our mfeepe.log?

(There is no Firewall/Port filtering between Client and ePO)

 

2019-02-07 13:19:36,808 INFO LoggingService ===========================
2019-02-07 13:19:36,808 INFO LoggingService ===== Service Started =====
xxx (I post only the warning and error messages)

2019-02-07 13:19:37,425 WARNING CPAPIMonitor Receiver couldn't process new integrations: [0xEE0C0007] ..\..\..\Src\FsFat32\EpeFsFat32.cpp: EPE_fs_fat32::test_mount_cookie: 1273: File system not mounted

2019-02-07 13:19:42,469 ERROR MfeEpeServiceLPCServer Unable to subscribe to data channel item EEADMIN_1000_AddDomainUsersRsp: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,470 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_AddDomainUsersRsp: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,470 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_GetAllUsersRsp: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,471 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_GetAllOptInUsersRsp: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,471 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_UserUpdatesAndAcknowledgementRsp: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,471 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_AssignUsersRsp: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,471 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_AddDomainUsersExc: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,472 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_GetAllUsersExc: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,472 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_GetAllOptInUsersExc: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,472 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_UserUpdatesAndAcknowledgementExc: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,472 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_AssignUsersExc: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,473 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_KSSetMachineKeyAck: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,473 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_KSSetMachineKeyExc: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,473 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_KSSetMachineRecoveryKeyAck: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,473 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_KSSetMachineRecoveryKeyExc: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,473 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_KSGetMachineKeyRsp: Unexpected IPC error. Please ensure MA/Point Product service is running.
2019-02-07 13:19:42,473 ERROR MfeEpeServiceLPCServer Unable to unsubscribe from data channel item EEADMIN_1000_KSGetMachineKeyExc: Unexpected IPC error. Please ensure MA/Point Product service is running.

2019-02-07 13:23:05,792 WARNING EpoMaLpcLog Service not available

 

regards
Robert

 

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Reliable Contributor ninov_n
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Message 2 of 2

Re: Drive Encryption # Unexpected IPC error # PBA is not syncing with new password over strg-alt-del

Hello

The important error in your log is that one "Please ensure MA/Point Product service is running.".

It means that McAfee Agent and MDE agent have some communication processing issue. In such cases it is good to confirm versions compatibility and that all services are running fine. It would be good to reinstall the McAfee Agent and try reseting password from CTRL+ALT+DEL. It is best practise to make sure synchronization of SSO takes place. Another good thing to test is to restart MDE agent service and reset the password.

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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