MDE 22.214.171.124 installed correctly, both pieces, 1 TB hard drive on a Dell Precision Tower. The drive will not encrypt. TPM required selected in policy. Status Inactive and MfeEpe log is showing the below Warnings & Errors. Help!
MfeEpeCoreEncryptionPlugin --- Activation Begins --- 2020-07-02 17:53:58,776 INFO StatusService Activation has started 2020-07-02 17:53:58,776 INFO StatusService Searching available Encryption Providers 2020-07-02 17:53:58,776 INFO MfeEpeCoreEncryptionPlugin Size of provider order list in policy is 2 2020-07-02 17:53:58,776 INFO MfeEpeCoreEncryptionPlugin Service with UUID 6477FB57-DCF1-418E-9948-9F32C57B0FA4 has state: Unsupported 2020-07-02 17:53:58,776 WARNING MfeEpeCoreEncryptionPlugin [0xEE010001] No provider supports policy or system configuration 2020-07-02 17:53:58,776 WARNING MfeEpeCoreEncryptionPlugin [0xEE010001] No provider supports policy or system configuration 2020-07-02 17:53:58,776 ERROR EpoPlugin userHandler: failed to process batched user data response: [0xEE010001] [0xEE010001] No provider supports policy or system configuration 2020-07-02 17:53:58,776 ERROR StatusService Failed to process a batch of user data received 2020-07-02 17:53:58,776 INFO EpoState == End of policy enforcement ==
Update here. It appears that the TPM version was on a legacy version. The Dell model was compatible to receive a TPM driver upgrade. TPM was upgraded. Uninstall and reinstall MDE and the status was Active. Close post.
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