McAfee Support Community - Drive Encryption Font

JPLesser · ‎03-08-2019

I installed Drive Encryption on a Windows 10; Thinkpad P51. The font is unreadable. I followed the steps in KB85471 which did not correct the issue. I was hoping someone has had the same issue in the pas and what steps they took to correct it.

hem · ‎03-08-2019

Moved to Encryption group.

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ninov_n

Hello,

The article should make a difference even a little bit. May be this need to be escalated directly to McAfee Engineering team because I do not see your model in the applicable list:

ThinkPad X1 Carbon(Ultrabook)
Yoga laptops 14, 15 (Tablet)
ThinkPad Helix
T440p
T450p

What firmware type are you using - UEFI or Legacy BIOS? Is it the latest version available?

I am asking because sometimes switching between them or updating could make difference but most probably you will need to log a SR ticket with McAfee:

https://support.mcafee.com/ServicePortal/

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino

Drive Encryption Font

Re: Drive Encryption Font

Re: Drive Encryption Font