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Drive Encryption 7.2.5.24 - Dell Precision 7720 Laptop

Are there any known issues using DE on this device?  I thought that 7.2.5.24 was supposed to fix the DE issues with the Precision 7720 and docking/undocking.  We are still having reports of unbootable systems even after upgrading to 7.2.5.24.  The system basically boots up to the Windows 10 repair screen, but is unable to do the automated repair, fails every time.  We have to boot off of DETech, decrypt the devices, and then run the repair after it's decrypted to get it back into Windows.  But this is getting very annoying for our customers to keep having this issue.

 

We are running Windows 10 Enterprise 1607 64 bit, DE 7.2.5.24, running with legacy MBR BIOS, and secure boot is disabled.

 

State :     Active
Encryption Provider :     PC Software
Algorithm :     AES-256-CBC
FIPS Mode :     Disabled
Pre-boot storage size (in MB) :     50
Pre-boot storage free space (in bytes) :     41502720
Processor supports AES-NI :     True
Automatic Booting Enabled :     True
Firmware Type :     EFI (64-bit)
Uninitialized Users :     0
Model Identifier (Mac only) :     Unknown
McAfee Preboot Partition Status (Mac only) :     Unknown
McAfee Recovery Partition Status (Mac only) :     Unknown
Supports TPM for Autoboot :     Supported
Last known TPM Autoboot State :     Unknown
Supports Cold-boot Hardening :     Not supported
Last Known Cold-boot Hardening State :     Unknown
TPM Version :     2.0
Supports Intel SGX :     Not supported
Last Known SGX Usage State :     Unknown
DE: Client system transfer failure :     None

 

Please advise.  Thanks!

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