We have installed McAfee EEPC 5.2.3 on windows xp. client is working fine but when we click on shutdown it shows below error message.
sbclientmanager.exe - application the instruction at 0x100038ce referring memory at 0x00000014 the memory could not be read
I thought its Av which creating problem so we have uninstalled Symentac 11.xx after this all working fine...
but client wants to run both together as other machines are working fine with same version and same AV.
Note: Mcafee KB is saying that this is known issue and its resolved in 5.2.5 . but this version is not available.seehttps://kc.mcafee.com/corporate/index?page=content&id=KB66049
EEPC 5.2.5 is available since July 1st, 2010. KB article is dated in March 2010.
As far as I know this is only "cosmetic" issue, and can be ignored.