We have recently rolled out endpoint device encryption to a large number of devices throughout our network. Most of the devices are fine but we are getting an increasing number of devices locking out without out hitting the isolation period. Looking at the audit trails in the mgt console we get the following errors
This is happening on machines that users have been using happily the previous day and then the next they are locked. One user actually had the problem resolved on the Tue and Wed morning got the same error. All the devices are syncing with out a problem.
After spending a few hours trawling through the documentation and this forum I am still none the wiser why we are getting this issue. Can any one shed any light on the problem or at least point me in the right direction ?
Here’s the log for the device that locked out over two days, I have obviously removed user names etc from the audit but you can see prior to 24\02\2009 everything was fine, (originally installed 28\10\2008) then we hit the first “machine config Expired” and it all goes from there. As soon as i can i will post the log from the client.