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Level 7

"Disk Information not present" Error: 0xe002000a

We've come across the following error on a number of our older HP laptops, seem to be mainly affecting our Nx6110's. We've discovered that the problem seems to be with the version of BIOS that the laptop is using. If you update the BIOS to the latest version for the laptop, this fixes the error and you don't have to do a force decrypt!!

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Level 21

Re: "Disk Information not present" Error: 0xe002000a

is this the F10 Bios version mentioned in the product release notes by any chance, or a different bios?

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