and sorry my english isn't well.
ok, to my problem:
i have a HP 8760w with Windows7 64Bit. Some Weeks ago we activate HP protecting Tools and it works until yesterday. Than after a HP update and Restart the error " pePC has been corrupted (error 92h) " is show and the system doesn't boot.
what i have done:
i try to connect the harddisk by usb to an other Laptop with HP protecting Tools, but the laptop don't find the encrypted partion.
Next after contact to HP Service i got a Guide (like the McAfee Guide "WinTech_and_SafeTech_Administration_Guide*) and the hp Wintec plugin for BartPE. After building a BartPE-Boot CD i get many bluescreens. so i change in the bios setup the Harddisk mode from apci to ide and it works.
Than i got the daily access code for 16.04.2010 from HP Support. so i changed my bios date and get access to the Wintech/safetech software.
following the description in the Guide i chose "Authenticate from HP Recovery File" from the saveboot menu and chose the file we made with the encription of my laptop same weeks ago.
But safetech now tell, that my hp recovery file is invalid!
if i try to mount my encrpted patition, than saftech tells that i doesn't use the right safetech client.
i only know, that HP buy the software from McAfee and HP Service haven't much knowledge about the software. i also try to use the images from http://www.dpms2.com/tools without success.
so are ther newer tools to decrypt my Windows 7 64bit partion? i have important data on the partion and need a save way to get them without data lost.
As you say, this is a HP product, so there's not much we can do here to help you - especially if your recovery file is invalid.
All I can think of is the version of WinTech you have is different from the version you need for your particular machine?
you are right it is a HP produkt, but HP buy it from McAfee so i hope to find some competent help
it looks like the hp support have no idea fpr that problem.
next i try was "authenticate from sbfs" because the fingerprint on startup of my laptop works. but wintech shows again wrong version.
so i think, i have the wrong or old version of wintech but wher can i get the right?
can i buy a product from McAfee that can handle my problem and decript my patition or let it mount?
what version does your machine tell you it has? If you're not sure, load up sector 0 in the workspace - it should be in the first few bytes.
You need matching versions of WinTech for your product at least.
Hi, i don't know what version of wintec i have. Wher can i found this in the Workspace? Do you mean Sector 0 of Harddisk or Sector 0 of partition?
Ok, so it's version 6.01 - WinTech (and SafeTech) are going to be no help to you at all, as they are for version 5.
What's the file you're trying to load into it? Is it an XML file? If so, the regular EETech.exe tool might work with it...Message was edited by: SafeBoot on 12/7/11 10:49:06 AM EST
Hi and thx,
i have used Safetech for windows (SbWinTech) Version 22.214.171.124 and Version 126.96.36.199 wich i get from http://www.dpms2.com/tools -> WinTechV5.2.9
nothing Work. So i need a Version 6.01 or above? where can i get them?
You need to be asking these questions of HP I'm afraid - it's their product, not McAfee's. Sorry - but we don't do any support for it at all here. It's all handled by HP.