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nicber
Level 7
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Message 1 of 10

msgina.dll + sbgina.dll problem

Hi everybody,

I´m using Safeboot version 5.1.7 and Windows XP SP3 and have a problem with msgina.dll as well as sbgina.dll.

After removing lenovo fingerprint login software I get the error message in a error window
"The DLL for Loginsurface (msgina.dll) wasn`t loaded"
before the login window is showing up (Safeboot screen -> Windows logo screen -> blue screen -> error window).

I used google to find a workaround and exchanged the msgina.dll (original version extracted from XP SP3), using the safe mode and the local administrator.
That worked fine.

But now I´m in big trouble!
The error message is still there while booting in normal mode. (Still msgina.dll wasn´t loaded). But additionally I see the same error in safe mode now.

I found some hints in this forum and wanted to start the safe mode to try out this hints, but after running the safe mode option I got the error message:
"The DLL C:\...\SBGINA.DLL wasn´t loaded."

The same error in normal as well as in safe mode.

What should/could I do now?

Thanks in advance for your help.

nicber
9 Replies
Reliable Contributor SafeBoot
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Message 2 of 10

RE: msgina.dll + sbgina.dll problem

change the ginadll reg key to point to msgina.dll

I imagine the IBM Gina keeps putting itself back in place, and not properly correcting the gina chain.

You can't use EEPC Windows Login options with a fingerprint gina (it can't put a finger on the reader for you), so if you want to use a fingerprint in Windows, you need to turn off the EEPC Windows Logon options.

if you want sso, then get rid of the IBM custom gina and use the standard Microsoft one instead.
nicber
Level 7
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Message 3 of 10

RE: msgina.dll + sbgina.dll problem



But how do I change the reg key?
I can´t login to windows.
Reliable Contributor SafeBoot
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Message 4 of 10

RE: msgina.dll + sbgina.dll problem

if the machine is not encrypted, just use the recovery console and go edit it with the command line registry editor.

Or, you could use a WinPE CD to do the same thing, if it's encrypted, you can even mount the drive with our recovery CD tools and go edit the registry still.

lots of options.
nicber
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Message 5 of 10

RE: msgina.dll + sbgina.dll problem

The hard drive is encrypted. 😞

Which recovery CD tools do you mean?
Do you have a link?
Reliable Contributor SafeBoot
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Message 6 of 10

RE: msgina.dll + sbgina.dll problem

WinTech - it's documented in the recovery directory of your EEPC download. There's a manual etc telling you how to set it up with WinPE.

there's also a script on my blog that will do it for you (search for WinTech).
nicber
Level 7
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Message 7 of 10

RE: msgina.dll + sbgina.dll problem

Thanks for your help.

It seems that I have to wait until monday. 😞
It is Friday evening in Germany and all my colleagues are out of office right now.
Therefore it´s impossible for me to get access to the recovery folder in the EEPC download.
Even if I would use your script, I have no "SBAdmin" on this computer.
nicber
Level 7
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Message 8 of 10

RE: msgina.dll + sbgina.dll problem

Hi SafeBoot!

I followed your instructions and now the login window pops up. 😄

But now I have noticed that the Registry Key "GinaDLL" will be changed automatically to "C:\Programme\McAfee\Endpoint Encryption for PC\SBGina.DLL" during the startup of Windows.
If I don´t manipulate the Registry Key again, I can´t login to windows after rebooting.
Can you explain this behavior?

Best regards,
nicber
Reliable Contributor SafeBoot
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Message 9 of 10

RE: msgina.dll + sbgina.dll problem

you have windows logon options set in the machine policy, so it will install SBGina every time the machine syncs.

Get your administrator to change the policy for this machine to have no Windows Logon options, and the Gina won't be inserted.
nicber
Level 7
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Message 10 of 10

RE: msgina.dll + sbgina.dll problem



Ok, I will ask my administrator.

Thank you very much for your help!!!
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