Good morning lovely EEPC community Random situation here, and I appreciate any thoughts on the matter.
We had a machine sent to us with the ole chestnut "Endpoint Encryption for PC is not installed". No sweat, we get those far too often. Export the database (confirming this is, indeed, the correct one, last checkin with the appropriate version of encryption), authenticate against it, and get error "Unknown encryption algorithm". I can't manually set the algorithm, and can't move forward.
Personally, I am leaning towards some sort of virus, but I thought it may be worth throwing out to the rest of the community to see if you have any thoughts on getting around this.
stranger and stranger - can you describe exactly what happens when you boot the machine - perhaps screen shots? That error should only really be seen during xTech etc activity. I don't think the pre-preboot code has the capacity to even throw that error message.
Did you ever take a peek at the MBR (sector 0) in xTech to see if it's a virus, or a standard EEPC MBR?
Sorry for disappearing. I started taking some severe performance hits so I've bene having to focus on that. I'll take some screen shot for you, but we get the "EEPC not installed" before preboot all the time. Lots of MBR virii activity. The CD is a copy of the same one we use for everything else, so we went ahead and moved it to another machine and worked fine.
Glad to know it's not just me. My users are really spectacular at finding new and creative ways of breaking things...
you gotta' stop them surfing those porn sites
Regarding MBR viruses and root kits, keep your eye out for press from the Intel Developers Conference - we're announcing some amazing new technology to solve that problem.Message was edited by: SafeBoot on 9/13/11 10:55:13 AM EDT