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rbdudani
Level 11
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Message 1 of 8

[ e0010007 ] Token recovery key incorrect

Hi All,

I am getting the below error while resting the password of perticular user

[ e0010007 ] Token recovery key incorrect

any idea why ?

7 Replies
rbdudani
Level 11
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Message 2 of 8

Re: [ e0010007 ] Token recovery key incorrect

also would like to know.. what is the defference bitween..

Create Token and Reset Token ?

mirrorless
Level 10
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Message 3 of 8

Re: [ e0010007 ] Token recovery key incorrect

Correct me if i;m wrong but in my understanding

Create Token - creating link on how eepc showld work.. for example password token by creating token we give intruction to eepc to work with completely new token - erase old one.

Reset token - reseting the token attribute - which was link how eepc whould work - for example password token - reseting existing password token

I;m bit confusing at the begining since we're using password as token..

So create and reset looks same to me..

it's would be much clearer if you're using other token such as smart card etc..

Re: [ e0010007 ] Token recovery key incorrect

this is my understanding:

Create token: if we do create token the user can use the same password that is used last time.

Reset token: if we reset token he can not use the same password from his last 3 passwords.

SafeBoot
Reliable Contributor
Reliable Contributor
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Message 5 of 8

Re: [ e0010007 ] Token recovery key incorrect

exactly - reset does not clear the history etc, it just resets it back to the default. Create makes a fresh clean token.

rbdudani
Level 11
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Message 6 of 8

Re: [ e0010007 ] Token recovery key incorrect

thanks all

and what coulde be the reason for e0010007 error ?

mirrorless
Level 10
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Message 7 of 8

Re: [ e0010007 ] Token recovery key incorrect

did you used web for this action? you may enter wrong code?

you can create/reset token by right click on the object on the manager.

rbdudani
Level 11
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Message 8 of 8

Re: [ e0010007 ] Token recovery key incorrect

i am getting this error in EEM

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