we have an issue with the user database for one of our collections, when a sync is rune we get the following errors
error processing user (ID=000002c8): [e0050030] client data store object not found there are 16 different user entries
I have checked our recycle bin and the users are not there ( we dont completely delete you never know when you need to restore) and I have checked for duplicates (I have read in previous posts about duplictes causing this error) but I cannot find any.
We have also as per previous posts replaced the dll file with a previous version our system
win xp pro sp3, build 5600 v5.1.8
we have 300+ users in this group and need to get a resolution, so we know that changes are replicating, and if the database is corrupt or has errors we cant be sure changes are happening.
Our database is plagued with problems like this and McAfee has been unable to figure out why object corruption continues to occur.
Their answer has always been either "Upgrade to the newest version (even if we were on the latest version)" or "Redesign your database - you should only have 500 objects or less per User or Machine Group".
We have been able to get rid of these "dead" objects in the database, which MIGHT be why you're seeing these sync errors, by using the sbadmcl tool in conjunction with the cleanupmachinegroup and cleanupusergroup options.
McAfee Gold and Platinum support recommended to me that I "tinker" with our database using these commands on a regular basis (monthly). They state it is a maintenance task.
Do you believe that the cleanupmachinegroup and/or cleanupusergroup can or will have adverse effects on a database?
I ask because of our ongoing issues like this error he was having, on multiple machines (2 or 3 a week) that are healthy good hard drives per thorough diagnostics, that appear to "corrupt" the database objects.
The problem I think is more the old version (5.1.8) of the client than anything else - it's more sensitive to slow/unreliable db links than the newer version (5.2). If you do have big groups, you simply need an adequate server to deliver them. If you have big groups and a hand-me-down server, you're asking for trouble.
The cleanup commands won't do anything they are not meant to do, but they have to be used correctly - you should make sure your db is offline before running them for sure. Any open objects will get treated as corrupt by these commands and will get removed from groups.
Mostly people forget this and are astounded when the command orphans out a whole bunch of busy machines. .
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