I had my laptop decrypted by a technician but now I can't boot to Windows. I get error "Safeboot has been corrupted 92H"
I tried to boot from cd created by Paragon drive backup and was able to boot to Windows fine. After boot I can see all partitions and data.
Is this something I can fix myself or I have to take the laptop back to the helpdesk?
I have Win7 64bit - Lenovo laptop.
Is it your machine, or does it belong to someone else? If it's not yours, then you really probably shouldn't be trying to do anything yourself.
if you're SURE it's decrypted, you can just flush the MBR using FDISK or FixMBR, but personally I would not do that without having my IT team involved - it will make things worse if the machine isn't fully decrypted. Plus, it's their machine as you say.
Thank you Peter and Safeboot,
I was about to do a MBR repair yesterday but decided to check here if there was a way to completely remove safeboot. It looks like the safeboot unistall wasn't clean. although the entire disk was decrypted, there are still files scattered through the system: the safeboot icon still shows up in the windows tray listing modules in c:\program files\mcafee\endpoint encyption for pc\..., and there are two files in root c:\ : safeboot.fs and safeboot.rsv.
Do you guys recommend re-encrypting the computer again and then trying a clean uninstall or do the MBR repair and manually removing the remaining files?