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Level 7

can't authenticate E0050001

hi there,
My laptop is encrypted but recently my OS somehow got corrupted and I now get "missing operating system". I need to decrypt the hard disk to repair the OS. I managed to get a copy of SafeTech but when i try to authenticate from SBFS is says "Authenticating the user failed with error: E0050001" before it even gives me a change to enter the username and password.

Help please!
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Level 21

RE: can't authenticate E0050001

call your corporate helpdesk, they have the tools to resolve this - it's not something you can do on your own.
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